Recent Water Damage Posts

Spring Is Here!

4/7/2021 (Permalink)

Retirement Home post mitigation Retirement Home Post Mitigation

Springtime Weather:

Beautiful Southern California weather is back again! The beautiful foothills of the San Gabriel Valley are green and the California Poppies are blooming! Getting out of town soon? Make sure you are prepared! 

Leaving Town: 

It is always a good idea to reach out to a family member, friend, or neighbor that you trust to let them know you will be leaving. They can help keep an eye out on your house: mail, pets, and most importantly: water damage. A broken pipe or leaky water heater does not care if you are vacationing in Cabo. The sooner water damage is detected, the sooner the damage can be reversed. 


Joe McCann and his team at SERVPRO Glendora are available for emergency water damage services 24/7! Joe has over 16 years of restoration experience, his team is friendly, knowledgeable, and reliable.

What To Do Until Help Arrives

2/18/2021 (Permalink)

Moisture Reader Checking for Moisture Moisture Reader Checking for Moisture

Sudden Water Damage to Your Home

can be incredibly frustrating. If you find yourself in a situation where water is suddenly onboarding in your residence, immediately call SERVPRO of Glendora and San Dimas. They are available 24 hours a day, 7 days a week. 

Until the water restoration professionals are SERVPRO arrive, there are a few things you can do to help with damage to your home. 

What To Do

Move anything of value out of the affected room that you are able to: photos, important documents, artwork, etc. Take old books, or pieces of scrap wood and use them to elevate your furniture. Place wood, books, or even brinks underneath the feet of your furniture to raise them above the water line. This will help prevent any fabric or wood damage to your couches, chairs, tables and other furniture of value. 

If you own a Shock Vac, use it to help remove water that has puddle in your home and help prevent further damage to your carpet or hardwood flooring. Open windows in your home, and turn on any ceiling fans. This will help start the drying process. 

Take pictures of all the damaged areas. This includes walls, baseboards, carpets, hardwood flooring, and all valuables. This will be important to turn into your insurance company when you file your claim. 

Here For Your Water Restoration Needs

Always remember that SERVPRO has a staff of qualified professionals to answer any and all of your questions. Not only will they help you with your water damage, but they are also qualified to help with mold prevention and remediation.

Vacationing In Peace

2/11/2021 (Permalink)

Fans Drying Out A Kitchen After Flood Fans Drying Out A Kitchen After Flood

Vacations Are Much Needed

Leaving for a few days? A week? A couple of weeks? Make sure to have a plan in place to keep your home safe. Vacationing can be fun, but coming home to a house in one piece is even better. There is always a possibility of flooding and water damage in your home when you are away.

Reliable Neighbors

Considering having someone available to check on your home while you are away. A good rule of thumb would be to have a family member, close friend, or trusted neighbor check on your home every other day. In addition to taking your mail in for you, they are able to check on your major appliances associated with water. 

Let's Conserve Water

If you are out of town for more than a week, it might be a good idea to turn off your sprinkler system. The person you have asked to check in on your house can hand water your plants and lawn in the meantime. A broken sprinkler head while you are away, has the potential to cause a lot of water damage, if it is in close proximity to your home. 

Another option is to set up a low-cost security camera in a few main rooms of your house to check for water damage while you are away. Having one in the kitchen and one set up to view your water heater is a great way to give yourself peace of mind while you are gone.

We're Here For You

In the event you do return home to any type of flooding or water damage, call SERVPRO of Glendora/San Dimas. SERVPRO is available for water restoration and mold remediation 24 hours a day, 7 days a week.

Flash Floods - Be Prepared!

2/5/2021 (Permalink)

Technicians Removing Floorboards After Flood Technicians Removing Floorboards After Flood

Committed to Helping

The SERVPRO team of Glendora/San Dimas is committed to providing safety tips to its community to ensure safety and readiness when disaster strikes.

A Few Helpful Tips

After a season of dryness, a rapid overflow of water can cause flash floods. In the United States, flash floods are the single most common natural disaster. Below are a few tips on how to be prepared before a flash flood warning is issued:

  • Be sure you’re signed up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio provide emergency alerts
  • Create an emergency supply kit in case you have to leave immediately or if services are cut off.
  • Purchase or renew a flood insurance policy. Homeowner’s policies typically do not cover flooding. Keep in mind it typically takes up to 30 days for a policy to go into effect so the time to buy is well before a disaster strikes.
  • Learn and practice evacuation routes with those living in your household & other family members/friends.
  • Keep important documents in a waterproof container, and create digital copies of other essential files.
  • Declutter drains and gutters.
  • Keep valuables at a higher level in your house/business.

Flood Recovery Experts

If you experience any type of flooding or residential disaster in your home, trust SERVPRO of Glendora/San Dimas to make it “Like it never even happened.” Give us a call to learn more about our drying process or for additional flooding tips anytime at (626) 337-3374. Our experts are available 24/7 and are happy to help you in any way they can.

For more information on how to prepare and survive a sudden flash flood, visit 

These tips are reprinted by SERVPRO of Glendora/San Dimas as a part of our commitment to the community and the environment. 

Clogged & Overflowing Disaster

12/28/2020 (Permalink)

Clogged & Overflowing Toilet Clogged & Overflowing Toilet

Nothing is worse then too much toilet paper clogging not only your toilet, but also your pipes, bathtub, and laundry room. This is a job for SERVPRO of Glendora/San Dimas. Have a problem after hours? We got you covered!

The Story

We had a customer call after hours that there was a back up. Their children clogged it with toilet paper that clogged deeper down the drain line towards the street. In turn, it backed up sewage water in all of the openings in the surrounding area, tub, toilet, and laundry drain in the garage. It affected the surrounding areas including the vanity area, family room, bedroom, hallway, and two closets. Tile floor in all rooms allowed the water to spread to the walls and seep into the carpet of the bedroom. 

Our techs were dispatched at 8:30 PM to extract water from all areas (including the tub/toilet) before wiping down the tile, tub, and toilet. Before we left, we set up our drying equipment to expedite the process. 

"Like it never even happened."

Here at SERVPRO of Glendora/San Dimas, we take our slogan "Like it never even happened," seriously. If you or someone you know is faced with a disaster such as this, or any other type of extreme flooding or water damage, call SERVPRO of Glendora/San Dimas today! (626)-852-9922

Water Damage On Your Roof

7/17/2020 (Permalink)

Wind damage to aging roof uncovers water damage to roof structure Wind damage to aging roof uncovers water damage to roof structure

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been working in the San Gabriel Valley and LA County for over 15 years, helping residents and business owners clean up flood and fire damaged properties.

Since most of the year in Southern California the weather is so mild, it is easy to take property maintenance for granted, hoping when the seasonal changes do bring wet weather there will be no roof leaks.  

Roof leaks can come from lots of sources. Damage from falling objects like tree limbs, wind, construction work, and excessive walking on them. Often, roof leaks can come from simply getting older, and depending on the type of roofing materials, more frequent inspections should be considered.  

Damage from leaking roofing can be tricky to spot, as frequently it starts slow and is not always obvious from the inside of the building but gets progressively worse. Allowing water to migrate into the roof structure, ceiling, and walls of a building can result in damaged structure and finish materials that could cost thousands of dollars to repair.  Over time, wood rot and mold growth can begin to turn into problems for the building and can be a health concern for those who might have preexisting conditions or who are otherwise vulnerable to elevated mold spores inside the building. 

SERVPRO can help with inspections that isolate if there is water damage and where the water is coming from. If you think you might have a damaged or aging roof, consider a roof inspection during the dry season when contractors are not as busy handling emergencies. Usually, these inspections are free and repairs can be implemented at a relatively low cost if leaking is discovered. 

Enjoy our beautiful Southern California living and remember if you do need assistance with any kind of damage from fire or water, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a trusted professional you can have confidence in.

Classifications of Water: One, Two, & Three

7/10/2020 (Permalink)

SERVPRO of Glendora/San Dimas specializes in water damage restoration, and it is our expertise that sets us apart from competitors. Our team not only cleans and dries the mess water leaves behind, but restores the substructures the moisture has affected. Wet disasters cause a plethora of headaches, so our team strives to walk alongside you every step of the way and answer any questions you may have.

IICRC (Institute of Inspection Cleaning and Restoration Certification) places SERVPRO technicians above others in the restoration industry because of the unique and specific training received. As stated in the IICRC, there are three levels and classifications concerned with liquid demolition.

Category One Liquid: Water from a sanitary source (drinking fountains, faucets, etc.)

Category Two Liquid: Contaminated grey water that could cause illness if ingested (dishwasher leakage, overflow from washing machine, toilet spillage containing urine but no feces, etc.)

Category Three Liquid: Most unsanitary classification that results in serious illness or death if consumed (black water, sewer, toilet spillage containing feces, etc.)

Familiarizing yourself with these classifications allows you to accurately categorize the damage you are experiencing. Allow our certified cleaning crews to walk alongside you during this stressful process, and build a lifelong partnership with professionals you can trust in your local area. Call SERVPRO of Glendora/San Dimas today at (626) 852-9922. We are open 24 a day, 365 days a week for your convenience. 

For more information on IICRC professional water damage restoration see:

Dangers of Broken Plumbing

7/10/2020 (Permalink)

Are you experiencing water flooding in your residence or business from broken plumbing?  This can be very disruptive and stressful.  

SERVPRO of Glendora San Dimas & Irwindale Baldwin Park has been helping customers recover from flooding for over 15 years.  We have seen the most common sources over and over.  The good news is with very little effort, there are ways you can help avoid the most common sources of flooding. 

Plumbing failures are very common but in some cases can be easily checked for symptoms before they do:

Refrigerator Ice Maker – Look for water at the valve behind the refrigerator or someplace along the plastic line to the back of the freezer

Water line to the back of the toilet tank - Where the water line attaches to the valve at the wall or at the bottom of the toilet tank

Water Heater tank – Signs of water dripping around the base of the water heater or water dripping from connections at the top of the heater

Leaking water lines under Sinks – Line connections at the valves on the wall and connections at your sink facet and dish washer

Water lines to Washing Machine – The hot and cold water lines connected to the wall and the back of your washing machine

Running your finger around the connections and checking for moisture where water lines connect to the appliance and at the valves on the wall will help determine if there is minor leaking that could eventually become a flood.

The inspection should include looking for wet flooring, walls, and cabinets as signs there is water leaking; musty smells in closed spaces like under sinks where water has leaked and mold has begun to grow; visual evidence there is mold growing where building materials have become wet from a leaking appliance.  

If you determine you need a seasoned professional to help with your situation, SERVPRO of Glendora/San Dimas and Irwindale/Baldwin Park is always here to help when you need assistance.

Concealed Water Damage

6/10/2020 (Permalink)

Result of Shower Water Damage Concealed Water Can Cause Serious Damage To Your Shower

Concealed water damage can be exceptionally startling and a burden for many. 

Whenever left untreated, a spill in your restroom can cause serious deterioration to paint, floors and walls. Regardless of how well and how regularly you clean your restroom, mold or buildup can indicate that you have a concealed water spill. 

It's typical for a little mildew to accumulate any place water gathers, like the side of a shower, however, mold and mildew on other walls in your household can be reason for alarm. This is an unmistakable sign that water is spilling and finding its way to those areas.

Faulty piping can result in small cracks that cause leaks. The longer that these leaks provide unwanted moisture to your home, the more time mold will have to develop and generate damage. When drywall is exposed to dampness, it becomes delicate and starts to bubble, distorting and breaking into pieces. In the event that the leak reaches the ceiling, it causes it to cave in and potentially leak a portion of the water accumulated. If this occurs, an expert must come in and replace the drywall and then paint over the repair. 

SERVPRO of Glendora/San Dimas is here to help with any amount of water damage to your home. Don’t leave mysterious leaks or mold unattended, trust our cleaning experts to return your home to the best it can be. Our motto is to make it "Like it never even happened.”

Keeping Mold Out of Your House This Winter

2/7/2020 (Permalink)

Floor Removal Picture Removal after water damage and mold inspection.

As spring approaches, you may be doing some Spring cleaning and realize that your house has been harboring and unwelcome guest: mold. The fact of the matter is that this issue started far before Spring began. Mold has the ability to really grow almost anywhere that moisture is present. The spores of mold are carried by air currents which begin to grow once they land on surfaces. Here are some precautions you can take during the winter months to ensure that mold does not make an appearance in your home…

In general, making sure all areas are clean is a good first step to ensuring that mold does not have a place to grow. During these months, especially after rainy seasons it’s important to make sure that you have good air circulation in areas of your home, especially in places that could be susceptible to moisture. This could be areas like near your windows, kitchen areas, laundry rooms, and bathrooms. Where there is moisture, make sure there are also methods and tools available to dry those area and keep air circulating. 

Additionally, if you know if the forecast that rain is approaching, take some proactive steps to preparing your home to stay dry during the season. If you home slopes downward and water can pool near the base of your home, make sure you are prepared with enough sandbags to line the foot of your property. Make sure that seals near and around doors, drains, and windows are properly in tact. Finally, make sure your storm drains and rain gutters are cleared so that rain water can be driven away from your home and not clogged at any bases. 

If your roof is leaking, you discover mold on a wall, or suspect internal water damage to a wall, SERVPRO of Glendora/San Dimas is here to help 24/7. Most importantly though, take proper safety precautions. If you need additional assistance in anything from checking seals to cleaning your rain gutters, call a professional. SERVPRO of Glendora/San Dimas has local business we can refer you to, please call us today to find out more. 

Water Shut Off Valve

1/3/2020 (Permalink)

Water shut off valves are very important if you discover a burst pipe in your home or business. Turning off the flow of water immediately upon discovery of the leak can prevent large water damage losses. But, where are water shut off valves? Could you identify their locations in your home or business? It is important to know the location of water shut off valves before an emergency occurs. Here are a few tips for locating your water shut off valve.

Generally, water shut off valves – connecting the city water supply to your home or business – are located near the perimeter of a building. If your structure has a basement, it is likely there. Otherwise, look around the perimeter of your building near utility areas. Your water shut off valve might be in a plastic box.

If you cannot identify where the main shut off valve is for your home, there are likely shut off near fixtures that often cause water damage. For example, your toilet, washer, sink, and bathtub should all be connected to a water source and have a water shut off valve. These are immediately near the fixture’s connection to the wall or on tubing itself. Be careful, as some of these are plastic and can easily break.

In case of an emergency, make sure you and all those in your home or business know where all water shut off valves are. Further, ensure these valves are able to turn to off (generally, requiring a few clockwise turns). Sometimes, due to age and lack of use, the main water shut off valve becomes very tough to turn.

In the event water damage does occur to your home or building, call SERVPRO of Glendora/San Dimas, we are faster to any disaster!

Water Damage and Mold Growth in your Glendora, CA home?!

7/17/2019 (Permalink)

This Glendora, CA home was affected with major and unexpected water damage due to a leak from their A/C unit!

They gave us a call right away but it seems as though it was leaking for a long time before it reached their attention.

The water leak was beneath the floor boards and mold started to form and grow underneath but was not visible until we tested and went beneath the house to inspect.

The damages were surprising to the homeowner because they had no idea. Thankfully no one was affected by the mold growing underneath their home from the water leak.

We then were able to isolate the affected areas so that we can start the drying and removal process of the water and mold.

The process went very smoothly and we were able to get the home back to a safe and comfortable environment so the homeowners could continue to live in peace in their home knowing the damage and potential threat to their health has been taken care of by SERVPRO of Glendora/San Dimas.

Major water damage in Hotel Building

7/11/2019 (Permalink)

The call came in call at 6 am in the morning from a hotel property saying that they had water leaking in their building.

We've dealt with emergencies like this before but this time it was different.

The weather had been raining for days and it didn't seem like it was going to improve at all.

When we showed up the property manager seemed very alarmed and he had a right to be.

The water was leaking from almost everywhere you could think of in the building. The worst part was that their was still guests staying in the hotel. 

We knew we needed to get to work fast so that the company can get back to business!

The longer that building is filled with water, the more damages occur, the higher the cost can be and the longer they have to hold off business.

When you call SERVPRO of Glendora/San Dimas you can assure that we will have you back to business "Like it never even happened." 

What is Dehumidification ?

7/9/2019 (Permalink)

Dehumidification is the process in which moisture is removed from the air. This process of using a dehumidifier for water damage is common after your home experiences a flood.

Water damage restoration professionals, like SERVPRO, will use an industrial grade dehumidifier to reduce the levels of humidity in the air, which is to say, removing the moisture in the air. If your home is left untreated, you can fall captive to the growth of mold and mildew in as little as 24 hours.

It is important to differentiate that a heater and a dehumidifier for flood damage do not serve the same purpose. A dehumidifier is designed to extract the damp air and pull it into the dehumidification equipment, cool it while condensing the moisture, and redistribute the dried, dehumidified air throughout your home using a fan. A heater’s primary goal is to raise the temperature of the air, allowing the air to hold more humidity and moisture.

The specialized dehumidification equipment used by professional water restoration crews is industrial grade and very powerful. Typically, the high-speed dehumidifiers that are used are specially arranged to facilitate the most effective drying process until the air is back to normal. The drying equipment that SERVPRO technicians use is strategically placed within your home or other structure to ensure quality restoration.  

In addition, every water-damaged site is somewhat unique and should be treated as such. Because certain areas of the home may be more difficult to dry than others, each job should have a customized monitoring plan to ensure that all areas are dried thoroughly.

SERVPRO drying equipment and air sanitizers are left on site at your home or business to complete the water clean-up process as quickly and efficiently as possible. Our equipment is removed only when the temperature, humidity and moisture testing confirms that affected areas have been dried to approved standards.

Water Damage From Your Shower

6/10/2019 (Permalink)

Water damage started from the shower in San Dimas, CA.

Water damage can be very unexpected and an inconvenience for many!

If left untreated, a water leak in your bathroom can cost you, especially if it leads to serious water damage to walls, floors and paint.

No matter how well and how often you clean your bathroom, mold or mildew can appear if you have a hidden water leak.

It's normal for a little mildew to occur wherever water accumulates, such as corner of a shower, mold or mildew on non-shower walls or in corners of the bathroom is a clear sign that water is leaking somewhere and finding its way to those areas.

A leaky pipe provides plenty of moisture, so the longer it takes you to detect and fix the leak, the easier and faster mold will grow.

When a drywall is exposed to moisture, it becomes soft and begins to bubble, ultimately warping and breaking into pieces. If the leak reaches the ceiling, it causes it to sag and possibly leak some of the water that has accumulated.

To fix this a restoration company must tear out the drywall, requiring someone to patch and paint when the job is finished.

Water Damage in Your San Dimas Home

2/21/2019 (Permalink)

Water damaged home in the kitchen in the San Dimas area.

A San Dimas resident experienced water damage resulting in hazardous mold. The water damage affected the San Dimas home living room, bathroom, and kitchen area. SERVPRO of Glendora/San Dimas was called to provide mold remediation and water damage services.

The crew hauled away all wet and mold invested materials, including drywall, flooring, and wood trim. The SERVPRO of Glendora/San Dimas crew set up containment of a barrier with airlock between the affected area of the San Dimas home and the unaffected area.

The crew removed pieces like the toilet, sink, and medicine cabinets in order to reach the water damaged area and insure drying. The mold affected areas were carefully treated and sanitized and an air scrubber was set up. Hazardous mold affected material was disposed of properly by the Glendora/San Dimas crew. The home was restored from the water damage and extensive mold by the crew and the San Dimas resident's home was cleared after a mold clearance test by a third party. 

Why Water Damage Restoration Is So Important

1/3/2019 (Permalink)

This house in Corona, CA had water damage. We were notified to come dry-out the affected area.

Why Is Water Damage Restoration So Important?

SERVPRO of Glendora / San Dimas and Irwindale Baldwin Park provide restoration services for water damaged structures and contents. When a home or business is damaged by water, the normal lifestyle of the home owner or property owner is disrupted.

Indoor water damages can possibly create health risks for occupants. Water damage has a destructive effect on most building materials. Properly and effectively restoring a water-damaged structure is a valuable service to the insurance industry, as well as to the homeowner and business owner. 

A quick response is key to preventing further water damage. Properly drying and restoring water-damaged structures requires training, expertise and specialized equipment and if not resolved properly the water causes severe damage to structure and contents. In other words, it gets worse over time.

In addition to understanding the technical aspects of water damage restoration, our SERVPRO technicians have great communication skills. This is important because we work with different customers that have different needs and goals throughout the process such as insurance agents, adjusters, and insureds.

Have you looked under your sink...?

8/6/2018 (Permalink)

Unfortunately, water damage under kitchen sinks are more common than perhaps you realize! Have you looked under your sink recently? 

We have you covered with a step by step process to help out with water damage under your sink. 

In order to prevent water damage to the wood floor under the kitchen sink in the future, you will need to cover the wood with waterproof materials such as plastic or vinyl. You can buy a roll of wide vinyl or plastic and cut them to size, or you can buy few pieces of vinyl tile. You also have the option of choosing glue-down vinyl tile or self adhesive vinyl tile. If you are going to use self adhesive vinyl tiles, here are the steps:

  1. Clean the surface of the board
  2. Test out the layout of the vinyl tiles
  3. Draw lines on either sides of the vinyl tiles as guidelines for cutting to right sizes
  4. Use a pair of scissors or utility knife to cut the vinyl tiles
  5. Peel off the backing paper of the vinyl tiles and place them in the right position
  6. If the self adhesive vinyl tiles don't stick well to the surface, use the help of glue
  7. You can either apply the glue onto the board or on the back of the vinyl tiles
  8. Optionally, you can use small nails to help keep the vinyl tiles in place
  9. After you are done placing all the vinyl tiles, use water proof sealant to seal along the edges.

We hope you find this helpful! To read more visit:

Water Damage Prevention

7/24/2018 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:

1. Be careful where you plant

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.

3.  Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

4. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.

5. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

We hope these few tips will help prevent water damage in your home!

What is an Air Mover?

7/11/2018 (Permalink)

What’s an Air Mover?

Air movers (aka “industrial air blowers”, “commercial blower fans” or “floor drying fans”) are used in construction and water restoration projects, having a wide variety of industrial applications. Their primary use is to increase air circulation, which speeds up water evaporation and reduces drying time. Compressed air is also used to maximize airflow in a blower fan or air mover.

Air movers are an essential tool when mitigation services are needed due to water damage or restoring flood or disaster damage. Some advantages of drying a building with the use of air movers are as follows:

  • Low power draw
  • High velocity, making them ideal for cooling and ventilation purposes
  • Reduces water damage dry out time to carpets and floors, as well as wall cavities behind drywall
  • Dries concrete and paint
  • Removing fumes or gases from a workspace


The type of air blower affects the speed and direction of airflow and the amount of space that can be covered by the air mover. There are three major types of air blower units used in most commercial dry out scenarios:

  1. Axial: Axial blowers are designed to move large amounts of air across a wide space. These tend to be larger air movers that produce high airflow. Unlike centrifugal air movers, which can direct air in several directions, axial air movers only move air horizontally. They’re ideal for drying walls or top-down drying treatments on carpets. They’re sometimes used for ventilation and equipment cooling.
  2. Centrifugal: This type offers a more compact air mover designed for spot treatments. Centrifugal air movers draw air from several sources and direct it to a particular spot. They are often used in restoration work to dry hard to reach areas like under cabinets and in crawl spaces and closets. Most centrifugal air movers can be adjusted to provide airflow at a few different angles. Centrifugal blowers are heavy-duty air movers that produce lower CFM than axial air movers.
  3. Compact: Compact air movers are versatile enough to be used for both large floor areas and small spot drying. With 1/4 horsepower motors, they still have the power to quickly and effectively dry areas, while also being quieter than centrifugal air movers and taking up less space. Small and lightweight, compact air movers are the perfect solution for drying small, hard-to-reach spaces such as closets, corners or under counters.

We at SERVPRO of Glendora/San Dimas will always assess each water damage situation independently and if our highly trained IICRC certified technicians determine that air movers are a necessary step to speed up the drying process, we have all the resources needed to help make it “Like it never even happened®.”

We sincerely hope these unfortunate situations never happen, but if they do we are standing by 24/7 and can be reached at 626.852.9922

How to Save Water

7/11/2018 (Permalink)

What is something we ALL love, especially in the summer time? Water. That's right, some would even say water makes the world go round. However, California has recently been experiencing some heat waves, meaning that we all have a part to play in helping save some WATER. Here are a few ways you can help out our state & planet by saving water! 

Step 1: Change your diet 

It takes water – a lot of it – to grow, process and transport your food. When you eat lower on the food chain, eat more whole foods and waste less food, you also save water.

Step 2: Cut indoor water use 

Every day, you rely on water for a wide variety of uses around the house. There are lots of opportunities to cut back on water use in the kitchen, bathroom and laundry room and even by fixing leaks.

Step 3: Use less water outdoors 

Of all the residential water we use in the US, on average we use about a quarter outdoors. In some western states it’s half to three-quarters, primarily for lawns and gardens. A few simple steps can reduce your outdoor water consumption, so tighten those taps, eliminate those leaks and use water wisely.

Step 4: Change buying habits 

Practically everything you buy, use and consume has a water footprint because it took water to process and transport it. Being thoughtful about purchases, reusing where you can and recycling can reduce your water footprint.

Try to remember these few things this summer (and beyond) to reduce your ecological footprint and be a part of lasting change! 

Timely Restoration in Diamond Bar, CA

6/19/2018 (Permalink)

Why timely restoration following a water loss is important….

When a customer or an insurance carrier reports a water loss to SERVPRO of Glendora/San Dimas, a person to person response can be expected within one hour.  This is the start of our priority service that may result in the immediate dispatch of a crew and equipment in an emergency, or scheduling of the property for inspection prior to restoration.  

However, the complexity and cost of restoration generally increases with the amount of time that passes before the start of the job.  So a timely request for help by the affected customer is essential.

In a flooded structure, if water is allowed to pool up, wood and other building materials in contact with the water will absorb it increasing the drying time, potentially increasing the amount of work to assure proper drying, and increased costs to reconstruct the property after drying is complete.  Also, after the first 48 hours the chances of mold growth increases rapidly.

SERVPRO of Glendora/San Dimas has a standard for responding to a call in a timely manner to help keep the cost and time to recover from water damage to the absolute minimum.  This rapid reaction helps both the property owner and the insurance carrier to control for avoidable expenses and inconvenience.

Categorizing Water Damage in Your Home

12/19/2017 (Permalink)

Many of the damages we encounter are caused by broken water pipes or faulty appliances. With these types of water damages, it is important to know the source of the water to properly clean it up.

Water damages are categorized into three major types of water. -- clean water, gray water, and black water. The categories are based on where the water came from and how dangerous it is to human health.

Category One- Clean Water

Clean water is treated water that does not contain waste products. Burst pipes, overflowing sinks, and defective appliances are sources of clean water. This type of water has not been used and resents few health risks for humans during removal. Natural disasters can damage roofs severely and open up buildings to rain and snow, but if the water flows through soil it is no longer considered to be clean.

Category Two- Gray Water

Water that has been used and carries waste products, but does not contain human waste is considered to be grey water. An overflowing washing machine that dumps wash water on the floor is gray. A toilet overflow with no solid matter is gray. Generally, gray water does not present the hazard of spreading diseases, but it can cause sickness for those exposed through touching, drinking, or other contact.

Category 3- Black Water

Black water is considered to be unsanitary water. Floodwaters are considered to be black water. Floods cause severe damage to the structures and contents. Floodwaters carry silt and debris of every type. They can contain disease-causing organisms as well as possible contaminants. Carpets and other porous materials must be replaced when contaminated with black water.

It is also important to note that black water may not look black in color and grey water may not look gray in color. The categorization of water depends on the source of water and what’s in it, not the actual color.

If you ever experience water damage in your home, do not hesitate to contact SERVPRO of Glendora/San Dimas. We have highly trained technicians who have all the skills needed to take care of your water damage and make your home “Like it never even happened.”

Insurance Offices in Diamond Bar, California

7/25/2017 (Permalink)

Fire Sprinkler System Failure in an Insurance Office

Thursday, July 20, 2017, a fire suppression line burst in the first floor under the concrete slab of a commercial building located in Diamond Bar, California.    SERVPRO of Glendora/San Dimas & Irwindale/ Baldwin Park is called in to support Emergency Services. 

Fire Suppression lines are high pressure water lines intended to safeguard the building in the event of a fire.  Ocassionaly, these lines can break and lead to very large volumes of water being released quickly, causing a lot of damage to the building.  The rupture in Diamond Bar flooded the entire 1st floor, approximately 25,000 square feet.  The first floor of the facility is a mix of offices and open cubicles, conference rooms, lobby, and kitchen/break room areas. 

The interior/exterior of the walls of the structure are steel framed and insulated.  Standing water was found in the C-channels and the insulation was saturated.  Drywall was wet up to 24 inches throughout the facility.  Upon arrival, 2-4 inches of standing water was present throughout the first floor.  Water extraction of the entire area was performed and necessary drying equipment was set in place. 

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been a “Large Loss Response Team” serving the Los Angeles Basin for many years.   This project will be expertly handled, keeping the time to get back to normal as short as possible and keeping the cost to recover as low as possible.

There is no job too big or too small for SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.

"Working Together"

7/17/2017 (Permalink)

Working off-hours to support the affected business

Commercial Water Loss projects are generally costly not just because the expense of the restoration can be higher based on the larger size of the project, but also from the potential lost business that will be a concern if normal operations are disrupted.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been very good at working with commercial customers over the years who have been concerned that the restoration process could be expensive from the point of view that their customers will not be able to continue using the business during the recovery.    

Routinely, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will work with the business owner to schedule the restoration work to minimize potential lost business.    

One way to handle this challenge is to perform the restoration off peak-business-hours so normal operations can continue during the day with a minimum of impact.     We were able to arrange this work plan with Bixby Knolls Carpet in Orange California early in 2017.  They had a loss that required we set up our containment barriers after business hours, working through the night and early morning and removing the barriers so the showroom could be available to customers during the day.    The business owner was very grateful for this cooperation and experienced very little impact to their business during the restoration. 

Another way we help minimize operation losses to businesses is to schedule the recovery for extended hours, at times, performing the clean-up on a 24 hour work plan to expedite the completion.    Given circumstances where operating the business in parallel with our cleaning crews is possible, or, if there is no way to operate until the clean-up is completed, performing the restoration as quickly as possible could be a critical decision when planning the restoration work. 

In 2016, we were able to perform our restoration on the AES Inc. Manufacturing Plant in Upland by performing the restoration in parallel with the normal operations of the facility.  At the same time, AES and SERVPRO acknowledged that the AES and SERVPRO employees would be working around each other and a loss of efficiency could result to both companies.  A mutual decision was made that the most effective approach would be to work our clean-up crews on a 24/7, 7 days a week schedule until the work was completed, which minimized the overall impact to both companies.

Whatever lengths may be necessary to assist in keeping the overall cost of the loss as low as possible, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will do what it takes to help the customer recover from the disaster with a minimum of disruption.

Hot Water Heaters

7/12/2017 (Permalink)

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Water Heater Troubles

7/12/2017 (Permalink)

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Custom Home Fire Sprinkler Failure

6/20/2017 (Permalink)

SERVPRO of Glendora/San Dimas received a call from a Large Loss Adjuster at Chartis Insurance.  A Fire sprinkler failed in a 15,000 sq.ft. home in La Habra heights, CA.  Crews were dispatched. 

Fire Sprinklers are standard in commercial buildings as part of current Fire Code requirements.  They are not as common in residential buildings, but are becoming more common as Fire Codes evolve in California to include residential structures.

Upon arrival, crews found that 10,000 sq.ft. of the home was affected by water damage.  Standing water was extracted and drying equipment was set.  Joe McCann arrived on site the following morning.  He met with Mr. Patel and the Large Loss Adjuster to discuss the scope of work.  The scope was agreed to and approved.  Mr. Patel mentioned he had a prior engagement and that the work must be completed in 3 day`s time.  The adjuster authorized SERVPRO to bring in any resources necessary to have the job completed in 3 days.

Swing shifts were set up with crews of 30 working day and night.  The TES equipment (TES is a unique water damage restoration system that utilizes Directed Heat Drying™ and the "Reets Evaporation Method" combining controlled heat and air flow to produce high-speed evaporation, dramatically improving the drying process for the fastest drying possible) SERVPRO uses is a trailer-mounted unit set up to optimize the commercial dehumidifiers and air movers to speed up the dry times.

The job was completed within the required time frame and the property owner and Insurance Adjuster were very pleased to have SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park on the project.

Irwindale Sewage Loss Clean Up

1/17/2017 (Permalink)

A residential home in Irwindale suffered a sewage loss due to a drain pipe behind the kitchen sink bursting. The water affected the kitchen walls, kitchen cabinets, kitchen flooring, and the crawl space.

SERVPRO of Glendora/San Dimas was called to the Irwindale home. The sink and counter top were removed in order to access the source of the water. Wet cabinetry, wet plaster, and non-salvageable vinyl, was removed and disposed of. An asbestos test was done to insure no toxic materials were in the air from the water coming in contact with insulation in the crawl space.

SERVPRO of Glendora/San Dimas set up dehumidifiers and air movers in order to dry the Irwindale kitchen and crawl space. A barrier was set up to separate the affected area from the other area of the house. SERVPRO of Glendora/San Dimas finished the job, making sure the affected kitchen area and crawl space was free of water.

"SERVPRO Restores Home in Diamond Bar June 2016"

7/1/2016 (Permalink)

Pipe leak coming from laundry room walls

It’s June 10th, around 3:30pm, and SERVPRO of Glendora/ San Dimas responds to a call from a resident in the Diamond Bar area located in the Eastern Los Angeles County. There was a request for residential restoration for a two story home. The homeowner has experienced water damage coming from a pipe leak in the laundry room. Project manager, Drew Weaver, Crew Chief Pete Fregoso, Technician Brandon Gibons, and Technician Jose Muro, arrived at the site within 30 minutes of the call. SERVPRO of Glendora/San Dimas crew members stack their box truck full of drying equipment and by 4pm the crew begins inspection.

The pipe leak, located in the wall of the laundry room, is causing damage not only in the laundry room, but also the family room. After inspecting the walls and floors with a tramex moisture encounter plus and a fluke thermal camera. The crew began removing the affected wet material and began the restoration process.

SERVPRO of Glendora/San Dimas teamed up with a nearby Plumbing Service in order to stop the water leak. SERVPRO restoration and cleanup crew removes the laminate flooring from the areas that were affected by the water damage. After the removal, the drying process begins. SERVPRO’s equipment, which included one dehumidifier and three fans were left behind to dry out the moisture in the floor and walls.

By Wednesday the site was completely dried from the water damage! The crew from SERVPRO Glendora/San Dimas performed a swift and effective cleanup. “Like it never even happened.”

Santa Fe Commercial Building Water Loss June 2016

7/1/2016 (Permalink)

Danny checking for moisture in the walls

It’s 8:30 am, morning of June 1st, SERVPRO of Glendora/ San Dimas receives a call from progressive orthopedic solutions requesting the crew to come restore the office from water damage due to a toilet leak in the upstairs women’s restroom. A plumber has been hired to stop the leak until SERVPRO crew members arrive. Project Manager Drew Weaver, Estimator Justin Calorino, technician’s Pete Fregoso (Crew Chief), Danny Guzman (Crew Chief), Brandon Gibons (Technician), and Jose Muro (Technician) arrive on site, with equipment in hand within 2.5 hours. By 11am, equipment has been set up and the restoration process begins.

The crew inspects the damage and concludes that the coffee area, two storage rooms, the hallway, the downstairs hallway, and the men’s restroom have been affected by the leak. In order to restore the facility, the team first extracts the excess water. Next, the crew begins to remove sagging ceiling tiles to prevent more ceiling tiles from collapsing.

SERVPRO crew left four dehumidifiers and 16 fans to dry out the structure to ensure the commercial building would be as good as new. The job was completed by June 8th.

 Thanks to Drew, Justin and the technicians of SERVPRO of Glendora/San Dimas, Progressive Orthopedic Solutions’ commercial building received quality service for the water damage. In the end, it was "Like it never even happened!"