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What To Do If A Fire Starts

9/4/2020 (Permalink)

Fire In Mountains Fire Located in Tulare County

Fires can cause intense damage fast & cause immediate alarm. Here at SERVPRO of Glendora/San Dimas, our fire experts have years of experience restoring homes after a great loss has occurred. As part of our commitment to ensuring safety to Glendora, San Dimas, La Verne, Covina, Azusa, and surrounding communities, we have provided tips on what to do if a fire starts. 

If a Fire Starts:

    1. If the fire is manageable & you are in a safe position to do so, locate & try to use a fire extinguisher on a fire. Note: if the fire does not immediately die down, drop the extinguisher and get out. Most portable extinguishers empty in 8 seconds.
    2. Call 911.
    3. Locate an exit route. Note: If closed doors or handles are warm or smoke blocks your initial escape route, find an alternative way out. NEVER attempt to open doors that are hot or warm to the touch.
    4. Shout "Fire!" numerous times to alert those around you and go outside right away. Note: If you are in a building with elevators, use the stairs. Save yourself and do not waste time grabbing things
    5. If your only escape is through smoke, duck close to the ground & go under the smoke.
    6. If your exit is blocked by smoke, heat, or flames, stay in the room with doors closed. Note: If you’re able to do so safely, place a wet towel under the door and call 9-1-1. Open a window and wave a brightly colored cloth or flashlight and shout to signal for help.
    7. Once you find a way outside, get away from the building/fire. Note: contact your local fire department if you were unable to do so already. 

For more information on what to do if a fire starts, visit 

These tips are reprinted by SERVPRO of Glendora/San Dimas as a part of our commitment to the community and the environment. Assuring the quality of life for generations to come is something we all must be working on together. For more information regarding our water/fire damage restoration, mold remediation, storm damage repair services, please visit our website at or call us at (626) 852-9922

Flash Flood Survival Tips

8/20/2020 (Permalink)

The SERVPRO team of Glendora/San Dimas is committed to providing safety tips to its community to ensure safety and readiness when disaster strikes.

After a season of dryness, a rapid overflow of water can cause flash floods. In the United States, flash floods are the single most common natural disaster. Below are a few tips on how to seek shelter & survive during/after a flash flood strikes:

Find Shelter:

  • Do not attempt to walk, drive, or swim through floodwater. It only takes six inches of fast-moving water to be knocked over, and only one foot of water to sweep away your vehicle.
  • Stay off of bridges hovering fast-moving water. Fast-moving water can wash bridges away without warning.
  • Depending on the severity of the flood:
  • Evacuate if flash flood warning tells you to
  • Move to higher ground
  • In some cases, it may be best to stay where you are

Survive During:

  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • If your car is trapped in rapidly moving water stay inside. If water is rising inside the car get on the roof.
  • If trapped in a building go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Only get on the roof if necessary and once there a signal for help.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.

Ensure Safety Afterwards:

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving
  • Animals may have been swept into your house during the flood. Put on heavy protective gear to clean up, such as boots & gloves.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Try not to wade in floodwater: it can be contaminated and contain dangerous debris. Unknown underground or downed power lines can also electrically charge the water.

If you experience any type of flooding or residential disaster in your home, trust SERVPRO of Glendora/San Dimas to make it “like it never happened”. Give us a call to learn more about our additional flooding tips anytime at (626) 852 - 9922. Our experts are available 24/7 and are happy to help you in any way they can.

For more information on how to prepare and survive a sudden flash flood, visit 

These tips are reprinted by SERVPRO of Glendora/San Dimas as a part of our commitment to the community and the environment.

Prepare for the Rain

8/8/2020 (Permalink)

Can you guess which natural disaster is the most common in the U.S.? If you guessed rainstorms, you would be correct! Heavy precipitation can result in a high amount of free-flowing water, causing disastrous events such as flash flooding, mudslides, and overflowing dams.  

There are several action items you can consider that can protect your home from heavy rain flow:

  • Regularly inspect your home for any leaks (even the smallest ones can quickly become an issue)
  • Install roof protection, such as a rubber roof underlayment or a waterproof barrier to guard against water intrusion
  • Double-check with your insurance agent that your plan covers your home for floods
  • Rinse & brush out your rain gutters and/or drainage systems

Driving in hazardous conditions also places you in immediate risk, so here are a few tips for driving in the rain:

  • Leave plenty of room between you & the car in front of you
  • Drive at a decreased speed (this will help cutback the risk of hydroplaning)
  • Avoiding using cruise control (usage increases the risk of losing control of your vehicle)

Be assured that we understand life happens. If any of these events occur to you or a loved one, SERVPRO of Glendora/San Dimas is here to help 24 hours a day, 7 days a week. Give a call today at (626) 852 - 9922 for an estimate or to learn more about our fire damage, water damage, storm damage, mold remediation, & COVID-19 disinfectant restoration services.

Water Damage On Your Roof

7/17/2020 (Permalink)

Wind damage to aging roof uncovers water damage to roof structure Wind damage to aging roof uncovers water damage to roof structure

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been working in the San Gabriel Valley and LA County for over 15 years, helping residents and business owners clean up flood and fire damaged properties.

Since most of the year in Southern California the weather is so mild, it is easy to take property maintenance for granted, hoping when the seasonal changes do bring wet weather there will be no roof leaks.  

Roof leaks can come from lots of sources. Damage from falling objects like tree limbs, wind, construction work, and excessive walking on them. Often, roof leaks can come from simply getting older, and depending on the type of roofing materials, more frequent inspections should be considered.  

Damage from leaking roofing can be tricky to spot, as frequently it starts slow and is not always obvious from the inside of the building but gets progressively worse. Allowing water to migrate into the roof structure, ceiling, and walls of a building can result in damaged structure and finish materials that could cost thousands of dollars to repair.  Over time, wood rot and mold growth can begin to turn into problems for the building and can be a health concern for those who might have preexisting conditions or who are otherwise vulnerable to elevated mold spores inside the building. 

SERVPRO can help with inspections that isolate if there is water damage and where the water is coming from. If you think you might have a damaged or aging roof, consider a roof inspection during the dry season when contractors are not as busy handling emergencies. Usually, these inspections are free and repairs can be implemented at a relatively low cost if leaking is discovered. 

Enjoy our beautiful Southern California living and remember if you do need assistance with any kind of damage from fire or water, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a trusted professional you can have confidence in.

Classifications of Water: One, Two, & Three

7/10/2020 (Permalink)

SERVPRO of Glendora/San Dimas specializes in water damage restoration, and it is our expertise that sets us apart from competitors. Our team not only cleans and dries the mess water leaves behind, but restores the substructures the moisture has affected. Wet disasters cause a plethora of headaches, so our team strives to walk alongside you every step of the way and answer any questions you may have.

IICRC (Institute of Inspection Cleaning and Restoration Certification) places SERVPRO technicians above others in the restoration industry because of the unique and specific training received. As stated in the IICRC, there are three levels and classifications concerned with liquid demolition.

Category One Liquid: Water from a sanitary source (drinking fountains, faucets, etc.)

Category Two Liquid: Contaminated grey water that could cause illness if ingested (dishwasher leakage, overflow from washing machine, toilet spillage containing urine but no feces, etc.)

Category Three Liquid: Most unsanitary classification that results in serious illness or death if consumed (black water, sewer, toilet spillage containing feces, etc.)

Familiarizing yourself with these classifications allows you to accurately categorize the damage you are experiencing. Allow our certified cleaning crews to walk alongside you during this stressful process, and build a lifelong partnership with professionals you can trust in your local area. Call SERVPRO of Glendora/San Dimas today at (626) 852-9922. We are open 24 a day, 365 days a week for your convenience. 

For more information on IICRC professional water damage restoration see:

Dangers of Broken Plumbing

7/10/2020 (Permalink)

Are you experiencing water flooding in your residence or business from broken plumbing?  This can be very disruptive and stressful.  

SERVPRO of Glendora San Dimas & Irwindale Baldwin Park has been helping customers recover from flooding for over 15 years.  We have seen the most common sources over and over.  The good news is with very little effort, there are ways you can help avoid the most common sources of flooding. 

Plumbing failures are very common but in some cases can be easily checked for symptoms before they do:

Refrigerator Ice Maker – Look for water at the valve behind the refrigerator or someplace along the plastic line to the back of the freezer

Water line to the back of the toilet tank - Where the water line attaches to the valve at the wall or at the bottom of the toilet tank

Water Heater tank – Signs of water dripping around the base of the water heater or water dripping from connections at the top of the heater

Leaking water lines under Sinks – Line connections at the valves on the wall and connections at your sink facet and dish washer

Water lines to Washing Machine – The hot and cold water lines connected to the wall and the back of your washing machine

Running your finger around the connections and checking for moisture where water lines connect to the appliance and at the valves on the wall will help determine if there is minor leaking that could eventually become a flood.

The inspection should include looking for wet flooring, walls, and cabinets as signs there is water leaking; musty smells in closed spaces like under sinks where water has leaked and mold has begun to grow; visual evidence there is mold growing where building materials have become wet from a leaking appliance.  

If you determine you need a seasoned professional to help with your situation, SERVPRO of Glendora/San Dimas and Irwindale/Baldwin Park is always here to help when you need assistance.

Crucial First 48 Hours

7/1/2020 (Permalink)

Importance of Speed After A Fire:

The first 48 hours after a fire has started is when the most severe damage to your property occurs. SERVPRO of Glendora/San Dimas makes a point to “restore” your home and business versus “replace” your personal items. This process is not only faster than replacing property, but also lowers overall cost. More specifically, our services range from soot removal, smoke replacement, and fire repair.

What To Expect From SERVPRO After You Call Regarding Fire Damage:

One: Inside an hour of contacting our team, a lead respondent will connect with you.

Four: Inside four hours of contacting our team, our qualified technicians are onsite to evaluate the loss.

Eight: Inside eight hours of contacting our team, certified professionals not only restore and clean,  but deodorize the area which is especially important with small children in the house. Preventative maintenance is conducted to avert future issues with soot and smoke.

Walk Through: Post completion, our technicians will take you step by step through the restoration process and answer any questions you may have.

We understand how frustrating it can be when an emergency team doesn’t arrive at your home or business for several days, and proceed to take weeks to create a plan to replace the damaged property. SERVPRO of Glendora/San Dimas aims to be onsite not only as fast as possible with the correct supplies, but be informative and reassuring to our consumers.

New Meaning To The Word Clean

6/19/2020 (Permalink)

SERVPRO of Glendora/San Dimas brings a whole new meaning to the word clean. As a result of the recent pandemic, many consumers and business owners are very cautious about re-opening doors and returning to business as usual. Many guidelines from the CDC have issued a new standard of clean, and SERVPRO of Glendora/San Dimas is here to help guarantee a smooth and sanitary system of opening your doors to the public again. With members of the community easing out of sheltering in place orders, the vulnerability of exposure is heightened, along with the demand for proper disinfectant services. Our team offers specialized disinfecting treatments in addition to our usual services, so that you and your consumers feel safe and reassured when entering your establishment. Our restoration team is available 24 hours a day 365 days a week to ensure fast results, and minimize the interference with business spaces. We understand that revenue has been affected by the shut down, which is why our team is available to work after regular business hours to ensure a shorter time that your business may be disrupted. 

Joe McCann of SERVPRO of Glendora/San Dimas has years of experience helping to safely sanitize and restore businesses in Glendora, San Dimas, Covina, Azusa, and La Verne communities. If your restaurant or business needs sanitation and cleaning services, one of our representatives at SERVPRO of Glendora/San Dimas would be happy to connect with you at (626) 852 - 9922.

5 Most Common Causes of House Fires

6/16/2020 (Permalink)

House Fire Choose SERVPRO to restore your home from fire damage

#1: KItchen Fires

Most house fires occur between the hours of 5:00pm & 8:00pm, right around dinner time when parents have come home from work. When utilizing kitchen appliances, it’s important to remember to never leave cooking food unattended. One small fire can quickly become uncontrollable if left alone for too long. 

**Pro Tip: Use a fire extinguisher or baking soda to extinguish grease fires. Using water will only spread the oil.

#2: Heating Appliances

It’s very easy to become distracted and forget to turn off heating equipment in the home. Make a habit of turning off any hot appliances when leaving the room, such as curling irons or ovens.

#3: Electrical Accidents

Statistically, faulty electrical equipment causes up to 6% of all house fires. Routinely check your appliances for frayed or damaged chords and be sure to replace them as soon as possible.

#4: Carelessness

We understand that mistakes happen. However, properly putting out cigarettes and candles, while ensuring your hot appliances are not near combustible items can save your home and family time and money.

#5: Open Flames

Home amenities like fireplaces, sweet smelling candles, and outdoor bonfires are enjoyable when controlled, but can quickly turn disastrous if left unattended. 

It’s important to be aware of your surroundings and knowledgeable about where fires are most common. 

SERVPRO of Glendora/San Dimas wishes you a safe, fire-free summer!

Risk of Fires Increase During Summer Months

6/16/2020 (Permalink)

Firefighter Trust SERVPRO of Glendora/San Dimas to restore your home from fire damage

Summer months can mean trips to the beach or increased time spent with friends and family. With the Fourth of July next month, many groups will join together and watch fireworks, a favorite pastime when celebrating Independence Day. While fireworks are beautiful in color, they can also be very dangerous, and can result in burns and other injuries. Sparklers can burn up to 2,000 degrees, and are responsible for starting approximately 18,000 fires each year. 

To avoid firework related injuries, we suggest never lighting fireworks indoors, never pointing fireworks at another person, and also keeping a bucket of water close by in order to extinguish them in case something goes awry. 

Camping is also a favorite pastime during the summer months. While roasting marshmallows is a family treat, one must be responsible and extinguish their campfire properly after usage. Keep in mind that if the remains of your fire are too warm to touch, they are not okay to leave.

Since SERVPRO of Glendora/San Dimas is an Emergency Response Services Provider we are alway open and ready to support our community when needed.  Unfortunately fires in this season are too common and we see the damage they can cause first hand. 

Always check if you are inside a Fire Hazard Severity Zone before building a campfire or lighting fireworks. Have fun and be safe!