Recent Posts

Water Shut Off Valve

1/3/2020 (Permalink)

Water shut off valves are very important if you discover a burst pipe in your home or business. Turning off the flow of water immediately upon discovery of the leak can prevent large water damage losses. But, where are water shut off valves? Could you identify their locations in your home or business? It is important to know the location of water shut off valves before an emergency occurs. Here are a few tips for locating your water shut off valve.

Generally, water shut off valves – connecting the city water supply to your home or business – are located near the perimeter of a building. If your structure has a basement, it is likely there. Otherwise, look around the perimeter of your building near utility areas. Your water shut off valve might be in a plastic box.

If you cannot identify where the main shut off valve is for your home, there are likely shut off near fixtures that often cause water damage. For example, your toilet, washer, sink, and bathtub should all be connected to a water source and have a water shut off valve. These are immediately near the fixture’s connection to the wall or on tubing itself. Be careful, as some of these are plastic and can easily break.

In case of an emergency, make sure you and all those in your home or business know where all water shut off valves are. Further, ensure these valves are able to turn to off (generally, requiring a few clockwise turns). Sometimes, due to age and lack of use, the main water shut off valve becomes very tough to turn.

In the event water damage does occur to your home or building, call SERVPRO of Glendora/San Dimas, we are faster to any disaster!

Diablo and Santa Ana Winds of California

12/5/2019 (Permalink)

What are the Diablo and Santa Ana winds?

The hot, dry California winds referred to as the Santa Ana winds in southern CA and Diablo winds in northern CA have become a popular topic with the wildfires occurring all over CA. In the fall months, these strong winds whip through land that has remained dry from May through October. As the Santa Ana and Diablo winds move from high pressure, to low pressure, they build in force, achieving maximum strength upon reaching CA. While these winds are capable of clearing dense marine fog, they also spark fires across California regions with especially low humidity.  

Why are the winds a problem?

Santa Ana and Diablo winds have recently contributed to a string of fires across CA. The winds cause power lines to arc. Arcing is when an electrical current travels through the air between two points, more common to occur in high winds, low humidity, or cold temperatures. These conditions can cause an arc fault, or commonly, Arc Flash.  As the electrical current is traveling through the air sparks can result which can ignite nearby fuel (brush, tree branches, or other flammable material) and start a fire.

Not only can these winds spark fires, but they also exacerbate the magnitude of fires as the Santa Anas and aptly named Diablos quickly blow embers to other areas.

One utility, PG&E planned power outages across CA last month in conjunction with forecasted high winds in an attempt to prevent fires sparking from vulnerable electrical lines, which are more likely to arc, by turning off power to these hazardous lines.

There is a greater issue of the maintenance of exposed electrical lines which are inherently dangerous in high wind conditions. Ensuing criticism of PG&E led to a lawsuit against the company for recent CA wildfires, resulting in PG&E having to settle for $11 billion and declare bankruptcy.

How can I be prepared for high wind conditions?

Winds threatened to reach up to 75mp the last week of October in southern CA. People are cautioned to drive carefully and avoid areas with high wildfire risk. As a family, if you live in a high-risk area for wildfires, have an evacuation plan ready that everyone knows. Additionally, have all important documents easily accessible if you must leave your home. If you see a poorly maintained power line, call authorities immediately. Remember, in the unfortunate case of a fire, SERVPRO of Glendora/San Dimas is here to help, we are faster to any disaster!

Clean Gutters to Prevent Damage

12/5/2019 (Permalink)

The rains have come to Southern California. After months of heat, the air has cooled and downpours, hail, and grey skies are more frequent. With this weather change, dry leaves have likely fallen from trees and into your gutters. When rain floods into your gutters filled with debris, problems can ensue. Here are a few reasons clean gutters are important.

If debris is blocking water from adequately running through your gutters, it can drip over the side and onto your house. Siding can end up rotting from this undesired water drippage. If you suspect mold in your walls from overflowing gutters, SERVPRO of Glendora/San Dimas can assess the damage and provide the needed remediation. Overflowing water from gutters can also negatively impact your roof leading to leaks. If a roof tarp is needed and assessment of roof damage, SERVPRO of Glendora/San Dimas is here to help.

Gutters are designed to direct water away from structures and onto ground that is suitable for absorbing or draining water. Overflowing water from clogged gutters can pour onto ground not suitable to drain. This could cause water damage to the foundation of your home, resulting in mold, rot, cracks, and more. Foundations are expensive to repair. Cleaning your gutters can prevent this undesirable home damage.

If your roof is leaking, you discover mold on a wall, or suspect internal water damage to a wall, SERVPRO of Glendora/San Dimas is here to help 24/7. Most importantly though, before climbing on a ladder and your roof, take proper safety precautions. If you are not comfortable doing this, call a professional. SERVPRO of Glendora/San Dimas has local business we can refer you to, please call us today to find out more.

What to do and what NOT to do until help arrives after fire damage.

10/7/2019 (Permalink)

A team of SERVPRO of Glendora / San Dimas technicians unloading the trucks of equipment. SERVPRO of Glendora / San Dimas, team of trained technicians are unloading the trucks to start the fire restoration process at a fire damaged home.

Fire & Smoke Damage:


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Blow or brush-vacuum loose soot particles from upholstery, drapes, and carpets.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Attempt to wash any walls or painted surfaces without first contacting your local SERVPRO of Glendora / San Dimas.
  • Attempt to shampoo carpet or upholstered furniture with out first consulting your local SERVPRO professional.
  • Attempt to clean any electrical appliances, TV, sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any canned or packaged food or beverages that may have been stored close to fire,heat, or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send garments to the dry cleaner. Improper cleaning may set smoke order.

Fire and Soot Damage

9/5/2019 (Permalink)

white door covered with smoke and soot Fire and smoke damaged home with soot all over the walls and doors

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspdamage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Glendora/ San Dimas will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Commercial and Residential Property Damage from Storm Damage

8/8/2019 (Permalink)

Flooded crawl space under the house from storm damage

Every year flooding damages residential and commercial properties in every community across the nation. Natural and man-made events including, broken plumbing, storms, and leading appliances will account for thousands of flooded properties and tens of millions of dollars in insurance claims and costs to property owners. 

When flood water begins saturating building materials, damages can be temporary, requiring only drying out or permanent, requiring replacement. Drying out floors, walls, and cabinetry as quickly as possible following a flood can help control for damage that comes from mold growth and structural damages. 

The cost to recover from a flood is obviously associated with the size of the affected property, the type of building materials involved, the nature of the water (clean or contaminated), and the speed to begin cleanup operations. 

SERVPRO of Glendora/San Dimas has been in business for many years and is an expert at drying out and reconstructing properties damaged by water from any source. Also, SERVPRO can represent a property owner to an insurance carrier to get the very best solution in place, returning the property back to pre-flood condition as quickly as possible. 

Let SERVPRO of Glendora/San Dimas send an expert to your property for a free estimate to remedy a recent disaster, or one that may need our experience and recommendations. 

Storm Damage

8/6/2019 (Permalink)

Major rain and thunder storms were heading towards San Gabriel Valley near the foothills.

Which also meant the possibility of major storms in the mountains as well.

There's no telling what kind of damage the weather of a storm can have on one's home or business properties. 

When property damage happens from a storm it can be extremely detrimental to your property and lifestyle!

However, there is power in knowing who to call to help you with the damages. Calling SERVPRO Glendora / San Dimas we arrive onsite and we do what we do best, get the property to "Like it never even happened." 

That's exactly what happened with this hotel building in Big Bear, CA. 

The damages came from the roof from the storm so they called us immediately.  

Water Damage and Mold Growth in your Glendora, CA home?!

7/17/2019 (Permalink)

This Glendora, CA home was affected with major and unexpected water damage due to a leak from their A/C unit!

They gave us a call right away but it seems as though it was leaking for a long time before it reached their attention.

The water leak was beneath the floor boards and mold started to form and grow underneath but was not visible until we tested and went beneath the house to inspect.

The damages were surprising to the homeowner because they had no idea. Thankfully no one was affected by the mold growing underneath their home from the water leak.

We then were able to isolate the affected areas so that we can start the drying and removal process of the water and mold.

The process went very smoothly and we were able to get the home back to a safe and comfortable environment so the homeowners could continue to live in peace in their home knowing the damage and potential threat to their health has been taken care of by SERVPRO of Glendora/San Dimas.

Major water damage in Hotel Building

7/11/2019 (Permalink)

The call came in call at 6 am in the morning from a hotel property saying that they had water leaking in their building.

We've dealt with emergencies like this before but this time it was different.

The weather had been raining for days and it didn't seem like it was going to improve at all.

When we showed up the property manager seemed very alarmed and he had a right to be.

The water was leaking from almost everywhere you could think of in the building. The worst part was that their was still guests staying in the hotel. 

We knew we needed to get to work fast so that the company can get back to business!

The longer that building is filled with water, the more damages occur, the higher the cost can be and the longer they have to hold off business.

When you call SERVPRO of Glendora/San Dimas you can assure that we will have you back to business "Like it never even happened." 

What is Dehumidification ?

7/9/2019 (Permalink)

Dehumidification is the process in which moisture is removed from the air. This process of using a dehumidifier for water damage is common after your home experiences a flood.

Water damage restoration professionals, like SERVPRO, will use an industrial grade dehumidifier to reduce the levels of humidity in the air, which is to say, removing the moisture in the air. If your home is left untreated, you can fall captive to the growth of mold and mildew in as little as 24 hours.

It is important to differentiate that a heater and a dehumidifier for flood damage do not serve the same purpose. A dehumidifier is designed to extract the damp air and pull it into the dehumidification equipment, cool it while condensing the moisture, and redistribute the dried, dehumidified air throughout your home using a fan. A heater’s primary goal is to raise the temperature of the air, allowing the air to hold more humidity and moisture.

The specialized dehumidification equipment used by professional water restoration crews is industrial grade and very powerful. Typically, the high-speed dehumidifiers that are used are specially arranged to facilitate the most effective drying process until the air is back to normal. The drying equipment that SERVPRO technicians use is strategically placed within your home or other structure to ensure quality restoration.  

In addition, every water-damaged site is somewhat unique and should be treated as such. Because certain areas of the home may be more difficult to dry than others, each job should have a customized monitoring plan to ensure that all areas are dried thoroughly.

SERVPRO drying equipment and air sanitizers are left on site at your home or business to complete the water clean-up process as quickly and efficiently as possible. Our equipment is removed only when the temperature, humidity and moisture testing confirms that affected areas have been dried to approved standards.