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What to do and what NOT to do until help arrives after fire damage.

10/7/2019 (Permalink)

A team of SERVPRO of Glendora / San Dimas technicians unloading the trucks of equipment. SERVPRO of Glendora / San Dimas, team of trained technicians are unloading the trucks to start the fire restoration process at a fire damaged home.

Fire & Smoke Damage:


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Blow or brush-vacuum loose soot particles from upholstery, drapes, and carpets.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Attempt to wash any walls or painted surfaces without first contacting your local SERVPRO of Glendora / San Dimas.
  • Attempt to shampoo carpet or upholstered furniture with out first consulting your local SERVPRO professional.
  • Attempt to clean any electrical appliances, TV, sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any canned or packaged food or beverages that may have been stored close to fire,heat, or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send garments to the dry cleaner. Improper cleaning may set smoke order.

Fire and Soot Damage

9/5/2019 (Permalink)

white door covered with smoke and soot Fire and smoke damaged home with soot all over the walls and doors

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspdamage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Glendora/ San Dimas will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Commercial and Residential Property Damage from Storm Damage

8/8/2019 (Permalink)

Flooded crawl space under the house from storm damage

Every year flooding damages residential and commercial properties in every community across the nation. Natural and man-made events including, broken plumbing, storms, and leading appliances will account for thousands of flooded properties and tens of millions of dollars in insurance claims and costs to property owners. 

When flood water begins saturating building materials, damages can be temporary, requiring only drying out or permanent, requiring replacement. Drying out floors, walls, and cabinetry as quickly as possible following a flood can help control for damage that comes from mold growth and structural damages. 

The cost to recover from a flood is obviously associated with the size of the affected property, the type of building materials involved, the nature of the water (clean or contaminated), and the speed to begin cleanup operations. 

SERVPRO of Glendora/San Dimas has been in business for many years and is an expert at drying out and reconstructing properties damaged by water from any source. Also, SERVPRO can represent a property owner to an insurance carrier to get the very best solution in place, returning the property back to pre-flood condition as quickly as possible. 

Let SERVPRO of Glendora/San Dimas send an expert to your property for a free estimate to remedy a recent disaster, or one that may need our experience and recommendations. 

Storm Damage

8/6/2019 (Permalink)

Major rain and thunder storms were heading towards San Gabriel Valley near the foothills.

Which also meant the possibility of major storms in the mountains as well.

There's no telling what kind of damage the weather of a storm can have on one's home or business properties. 

When property damage happens from a storm it can be extremely detrimental to your property and lifestyle!

However, there is power in knowing who to call to help you with the damages. Calling SERVPRO Glendora / San Dimas we arrive onsite and we do what we do best, get the property to "Like it never even happened." 

That's exactly what happened with this hotel building in Big Bear, CA. 

The damages came from the roof from the storm so they called us immediately.  

Water Damage and Mold Growth in your Glendora, CA home?!

7/17/2019 (Permalink)

This Glendora, CA home was affected with major and unexpected water damage due to a leak from their A/C unit!

They gave us a call right away but it seems as though it was leaking for a long time before it reached their attention.

The water leak was beneath the floor boards and mold started to form and grow underneath but was not visible until we tested and went beneath the house to inspect.

The damages were surprising to the homeowner because they had no idea. Thankfully no one was affected by the mold growing underneath their home from the water leak.

We then were able to isolate the affected areas so that we can start the drying and removal process of the water and mold.

The process went very smoothly and we were able to get the home back to a safe and comfortable environment so the homeowners could continue to live in peace in their home knowing the damage and potential threat to their health has been taken care of by SERVPRO of Glendora/San Dimas.

Major water damage in Hotel Building

7/11/2019 (Permalink)

The call came in call at 6 am in the morning from a hotel property saying that they had water leaking in their building.

We've dealt with emergencies like this before but this time it was different.

The weather had been raining for days and it didn't seem like it was going to improve at all.

When we showed up the property manager seemed very alarmed and he had a right to be.

The water was leaking from almost everywhere you could think of in the building. The worst part was that their was still guests staying in the hotel. 

We knew we needed to get to work fast so that the company can get back to business!

The longer that building is filled with water, the more damages occur, the higher the cost can be and the longer they have to hold off business.

When you call SERVPRO of Glendora/San Dimas you can assure that we will have you back to business "Like it never even happened." 

What is Dehumidification ?

7/9/2019 (Permalink)

Dehumidification is the process in which moisture is removed from the air. This process of using a dehumidifier for water damage is common after your home experiences a flood.

Water damage restoration professionals, like SERVPRO, will use an industrial grade dehumidifier to reduce the levels of humidity in the air, which is to say, removing the moisture in the air. If your home is left untreated, you can fall captive to the growth of mold and mildew in as little as 24 hours.

It is important to differentiate that a heater and a dehumidifier for flood damage do not serve the same purpose. A dehumidifier is designed to extract the damp air and pull it into the dehumidification equipment, cool it while condensing the moisture, and redistribute the dried, dehumidified air throughout your home using a fan. A heater’s primary goal is to raise the temperature of the air, allowing the air to hold more humidity and moisture.

The specialized dehumidification equipment used by professional water restoration crews is industrial grade and very powerful. Typically, the high-speed dehumidifiers that are used are specially arranged to facilitate the most effective drying process until the air is back to normal. The drying equipment that SERVPRO technicians use is strategically placed within your home or other structure to ensure quality restoration.  

In addition, every water-damaged site is somewhat unique and should be treated as such. Because certain areas of the home may be more difficult to dry than others, each job should have a customized monitoring plan to ensure that all areas are dried thoroughly.

SERVPRO drying equipment and air sanitizers are left on site at your home or business to complete the water clean-up process as quickly and efficiently as possible. Our equipment is removed only when the temperature, humidity and moisture testing confirms that affected areas have been dried to approved standards.

How to Make Sure to Have a Fun & Safe Fourth of July

7/3/2019 (Permalink)

Aftermath of a residential fire.

It's that time of year again...the summer is heating up and Americans have the privilege to celebrate our independence! The Fourth of July is known for barbecues, hot dogs, and yep... fireworks!  All throughout California, on the night of July 4th, loud "BOOMS!" echo around the state. However, due to the large amount of wildfires that have occurred in the past year, fireworks have become a controversial topic.

Whether you choose to watch fireworks at your local high school, light them off in your neighborhood, or stay inside for the evening, it is important to know a few things about safety when being around fireworks. Here are three easy tips to remember this Fourth of July! 

  1. Try leaving the fireworks to the professionals this year

- We know that the block party will love to light off a few legal fireworks, but due to the dryness in California, it may be a good idea to enjoy them at a public venue. 

  1. Watch out for the sparklers

-These sparkling sticks of fun are a classic and July 4th must have. But be careful where you light them. Do not light indoors, on grass, or around brush. Instead, light these up on concrete floor or on the beach! Remember, no matter how tempting, DO NOT CHASE ANYBODY AROUND WITH SPARKLERS. 

  1. Lookout for baggy clothes

-A little fire safety tip is to wear clothes that are form fitting, rather than baggier clothes with lots of extra material. This extra material can catch fire without you even noticing. 

So, enjoy the Fourth of July safely! We hope these few tips will help you have a fun-filled and fire-free Fourth!

How to Protect your Business from a Natural Disaster

6/17/2019 (Permalink)

The after effects of a commercial/business fire .

Natural disasters can happen anywhere, at any time, and can affect everyone. If you own a business, you need to prepare for natural disasters, just as you would at home. By being prepared for disaster, you can mitigate some potential damage. While taking preventative measures is a good first-line of defense, sometimes disasters are inevitable. Insurance is also important to help protect your small business. These tips can help you prepare your business from natural disasters.

Keeping Your Employees Safe

  • Establish an evacuation and emergency plan. Make sure that all employees are informed on what to do if disaster strikes. Hold drills so that everyone can practice and is familiar with the plan.
  • Have a back-up generator or emergency lights in case the power goes out. That way, your employees can find a safe exit..
  • Make sure that your business has proper alarms and systems to alert employees of danger. Be sure to test these alarms so that they function properly in the times of need. Be sure to change batteries if needed.

Keeping Your Business Safe.

  • Create an up-to-date inventory. List all of your assets and make copies of important documents so you can access them in the future. You may also want to take video of your assets of your business as a record. Keep a copy of your inventory in a safe place so they won’t get lost in a disaster situation.
  • Create a backup of important systems and documents. This way it will be easier to recover it even if your equipment is damaged. Store them in a safe and secure location outside of your business’s property.
  • Hire a professional to assess your commercial property. They can give recommendations on ways to make your business safer. A professional can assess the situation and provide ways to make your business more resistant to disaster.
  • Talk to your insurance agent about your small business insurance. They can make sure that your coverage is up to date and can help guide you to the right coverage for your business. Depending on what area your business is located, you may want to consider getting additional policies, such as flood or earthquake insurance. You may also want to ask about an umbrella policy, also known as excess liability coverage.

From fires, floods, hurricanes, earthquakes, and tornadoes – natural disasters can cause some serious damage to your business. Take action and help protect your business before disaster strikes. Sometimes damage is preventable. Sometimes it is not. Make sure to talk to your insurance agent to help protect your business financially.

Wildfire Response in Butte County

6/11/2019 (Permalink)

A firefighter courageously battles a life-threatening wildfire .

On November 8th, 2018 in Butte County, Northern California, a fire starts in a secluded area near the Feather River. As firefighters are trying to reach the fire, it spreads to about 10 acres in half an hour. After seventeen days, on November 25th, 2018, the fire reached 100% containment. The Camp Fire destroyed more than 18,800 structures and has become the deadliest and most destructive wildfire on record in the State of California.

After the fires were contained, residents and business owners began dealing with the smoke damage. Smoke damage from wildfires can cause a wide range of issues with the property and health, as such, it is best to have this damage cleaned up as soon as possible.

If left untreated, the health risks, living and working in smoke damaged structures include potential problems with your breathing, skin, and eyes. Though the smoke is no longer present, the effects of the smoke linger in furniture, carpet, walls and ceiling of the structure. Each time that you come in contact with the smoke damaged area of your property, you risk inhaling soot and other particles that are left behind after the fire has cleared.

SERVPRO of Glendora/San Dimas responded to the fire damaged properties in Butte County with our Disaster & Recovery crews that helped residential and commercial property owners recover from the widespread smoke-damage.

SERVPRO of Glendora/San Dimas is a Large Loss, full-service fire, smoke, wind, water repair and restoration company. We offer immediate response to residential, commercial, industrial, and commercial property owners.