Recent Posts

Glendora Residential FIre

6/16/2021 (Permalink)

Glendora Residential Fire

It all started at approximately 11:00pm on Monday night, July 25th, 2016.  Returning home after an evening out, Jason and his family entered their house in Glendora ready to call it a night. That’s when their 9 year old daughter happened to notice an unusual discolored spot on the ceiling about 15 feet from the front door.

They were all about to find out how important this little girl’s casual observation would be.

Upon examining the ceiling, Jason reached up and discovered there was heat coming from the ceiling where the spot was.  Climbing a ladder to get to the attic access opening, Jason discovered a fire was burning above the ceiling.  He immediately dialed 911.  Within minutes, the Glendora Police and the Fire Department arrived on scene.  Preparations were being made to penetrate the roof while FireFighters inside the home removed the ceiling where the flames were burning. 

Because of the quick observation of the resident and the immediate action of the first responders, the roof did not have to be penetrated, avoiding extensive structural damage to the property.   As the fire hadn’t spread, only a minimal amount of water was induced to suppress the fire.  Thankfully, no one was hurt.

Once the property was stabilized, the fire investigator was on site to determine the source of the fire.  It appears there was an electrical short that damaged a flexible gas line allowing gas to leak from the line and ignite.

Attic fires are not that unusual.  However, in this case the chance observation of the discolored spot on the ceiling by Jason’s 9 year old daughter was indeed fortunate.  If it wasn’t for her noticing this when they first arrived home, the trouble brewing in the attic could have been a much bigger problem for their home and their safety.

Joe McCann has over 16 years as a SERVPRO owner. With three franchises, Joe and his team have a plethora of cautionary tales to learn from. In case of an emergency fire, always call 9-1-1. For fire restoration, call SERVPRO of Glendora / San Dimas. We are available 24 hours a day, seven days a week.

In Case of Fire Damage

6/14/2021 (Permalink)

In Case of Fire Damage: 

Fires can involve a combination of damages including thermal damage, smoke damage, and damage caused by fire departments and sprinkler systems. SERVPRO of Irwindale and Baldwin Park offers the following fire and smoke restoration processing and procedures: 

* Full Contents Cleaning and Restoration 

* Partial or Complete Pack Out 

* On-Site Storage Facility 

* Demolition 

* Deodorization 

* 24 Hour Emergency Board Up 

* Fire and Smoke Odor Cleaning 

It takes specialized training and a great deal of professional experience to effectively restore a structure which has survived a fire. Joe McCann and his team at SERVPRO Irwindale and Baldwin Park are skilled and trained for such fire disaster events. If you have any questions about fire, smoke, or soot damage? Please call our office at 626-852-9922. We handle projects all over the Los Angeles, Orange, and San Bernardino Counties.

Water Damage from the Past

6/14/2021 (Permalink)

A Trip Down Memory Lane:

The morning is June 1, 2016:

It’s 8:30 am, morning of June 1st, SERVPRO of Glendora/ San Dimas receives a call from progressive orthopedic solutions requesting the crew to come restore the office from water damage due to a toilet leak in the upstairs women’s restroom. A plumber has been hired to stop the leak until SERVPRO crew members arrive. Project Manager Drew Weaver, Estimator Justin Calorino, technician’s Pete Fregoso (Crew Chief), Danny Guzman (Crew Chief), Brandon Gibons (Technician), and Jose Muro (Technician) arrive on site, with equipment in hand within 2.5 hours. By 11am, equipment has been set up and the restoration process begins.

The crew inspects the damage and concludes that the coffee area, two storage rooms, the hallway, the downstairs hallway, and the men’s restroom have been affected by the leak. In order to restore the facility, the team first extracts the excess water. Next, the crew begins to remove sagging ceiling tiles to prevent more ceiling tiles from collapsing.

SERVPRO crew left four dehumidifiers and 16 fans to dry out the structure to ensure the commercial building would be as good as new. The job was completed by June 8th.

 Thanks to Drew, Justin and the technicians of SERVPRO of Glendora/San Dimas, Progressive Orthopedic Solutions’ commercial building received quality service for the water damage. In the end, it was "Like it never even happened."

Joe McCann and his team specialize in large loss and commercial jobs. Always feel free to reach out to our office at 626-852-9922.

Spring Is Here!

4/7/2021 (Permalink)

Retirement Home post mitigation Retirement Home Post Mitigation

Springtime Weather:

Beautiful Southern California weather is back again! The beautiful foothills of the San Gabriel Valley are green and the California Poppies are blooming! Getting out of town soon? Make sure you are prepared! 

Leaving Town: 

It is always a good idea to reach out to a family member, friend, or neighbor that you trust to let them know you will be leaving. They can help keep an eye out on your house: mail, pets, and most importantly: water damage. A broken pipe or leaky water heater does not care if you are vacationing in Cabo. The sooner water damage is detected, the sooner the damage can be reversed. 


Joe McCann and his team at SERVPRO Glendora are available for emergency water damage services 24/7! Joe has over 16 years of restoration experience, his team is friendly, knowledgeable, and reliable.

Did Somebody Say Fire?

4/7/2021 (Permalink)

Fire Damage Inside Apartments Fire Damage Inside Apartment Building

Did Somebody Say Fire?

Accidents happen which is why SERVPRO of Glendora/San Dimas is here to help! Recently, we received a job out in Hollywood for an apartment that had completely burned and destroyed the place. The ceilings were scorched, the walls had melted and started to peel, and there was broken glass everywhere. We have a 5 step process in order to make this apartment safe to live in again!

Step 1:

The first step that our technicians have to take is to get approval from the city to start working as well as getting permits due to the electrical damage. We have gotten approval from the city for this downtown Pasadena job, so we are all set to start working on the apartment.

Step 2:

The second step is to completely strip the apartment and clear out the debris in order for our restoration team to start the restoration process. Because this apartment is on the second floor, our crew innovatively created a man-made chute to send all the trash down to the dumpster. Items that are cleared out include appliances, broken glass, smaller debris, and bigger furniture such as bookshelves, lamps, beds, etc. 

Step 3:

The next step is the removal process which can take a couple of days to complete.  Our workers have to first determine if cabinetry, fridges, stoves, sinks, showers, etc can be salvaged. If they are unsalvageable, then we remove everything. Construction and demolition experts will just remove everything on the site. However, what sets us apart is that our crew aims to restore your business or home to cut down customer’s expenses. Once everything is removed, we will check the foundation to make sure that it is safe for the owner to return. We do this because when there is a fire, it burns down the wooden foundation which can be harmful in the long run. Once the foundation is secured, we remove all the excess debris. 

Step 4:

The fourth step is to get rid of the smell. We use SERVPRO Orange to degrease the areas, Wall and All Surface Cleaner to clean the areas, Concrobium as the disinfectant, and lastly Wintergreen deodorizer to take care of the smokey smell.

Step 5:

Lastly, the final step is to take care of the hallways or any other areas of the building that were affected by the fire. We use a decontaminate cleaning spray to make sure that no soot remains on the walls, ceilings, elevators, or other doors. We do this to protect other residents. The entire process for this job takes roughly 5 whole days.

Here For You

If you or a loved one ever experience immense fire damage, don’t hesitate to give our office a call (626)-852-9922. We are available 24 hours a day 7 days a week at your convenience.

Supporting the Healthcare Industry

3/24/2021 (Permalink)

Brown boxes loaded into green truck Face shield boxes being loaded into a SERVPRO Truck

Coordinating with LACI

For the past few months, SEVRPRO of Glendora/San Dimas has been coordinating with LACI, Los Angeles CleanTech Incubator, to transport manufactured face shields to hospitals throughout Los Angeles County. In April of 2020, when the coronavirus pandemic was in full swing, the LACI organization quickly jumped into action. They utilized the Advanced Prototyping Center (APC) to manufacture face shield donations for healthcare workers. This collaboration brought together organizations such as the Los Angeles Public Library’s Octavia Lab, Los Angeles County’s Youth@Work program, Goodwill of Southern California, City of Baldwin Park, the Greater Los Angeles Hospital Registry, and others. LACI plans to donate 100,000 shields by June 1st, 2021. As of February 19th, 2021, LACI was able to deliver over 42,000 face shields to doctors and nurses working in 25 different LA County Hospitals, including:

  • Community Hospital of Huntington Park
  • Long Beach Medical Center
  • Adventist Health Glendale
  • MLK Community Hospital
  • Lakewood Regional Medical Center
  • Sherman Oaks Hospital
  • Valley Presbyterian Hospital
  • Hollywood Presbyterian Medical Center
  • White Memorial Hospital
  • Centinela Hospital Medical Center
  • Monterey Park Hospital
  • Mission Community
  • Whittier Hospital
  • Beverly Hospital

Recycled Material and Incorporating the Youth

The face shield design was originally tested by ER doctors at Cedar Sinai and helps prevent infectious droplets from entering the facial area. Additionally, these shields are designed so that they may be reused from one to five years. LACI works to recycle almost all plastic remnants leftover from manufacturing into 3D print filament that is then used in 3D printers, as opposed to being thrown away. 

The LA Country Youth@Work program helps place youth in a paid job that leads to a long-term career pathway. The youth involved in this program have helped assemble and box face shields, creating jobs for over 140 people. LACI has also introduced these youth to their APC Fellowship Program, a paid fellowship that provides technical training, interpersonal skills, and industry-recognized certifications to succeed in the green economy. Due to the shortage of many entry-level employment opportunities, LACI organizers say that is grateful for the opportunity to provide paid employment and learning opportunities.

SERVPRO Delivery Trucks = More Faceshield Deliveries

At the beginning of 2021, SERVPRO of Glendora/San Dimas’ Sales Manager, Doug Beach, connected with a member of the LACI organization at a community meeting and asked how we could help with the efforts. Previously, the Los Angeles Library had been coordinating deliveries whenever possible. Now, with the help of SERVPRO’s huge box trucks, we are helping make deliveries of over 50 boxes of face shields every other Thursday, sometimes twice in one week. All shipments consist of 50 boxes containing 100 face shields. Each delivery contains 5,000 shields per delivery. Peyton Russell, Sales and Marketing Representative for SERVPRO of Glendora/San Dimas, accompanies Doug on these deliveries and takes photos/videos of the deliveries, something that seldom happened before. Additionally, Ms. Russell and Mr. Beach help to load and unload the face shields at the facilities, track the delivery forms, and persist in social media efforts for the cause.

Dedication To The Community

When disaster strikes, SERVPRO of Glendora/San Dimas is there to help. Our owner, SERVPRO Joe, believes in giving back to the community and making a difference whenever we can. Our Sales Team is highly involved in humanitarian efforts, such as the San Dimas Rotary Food Drive in January and the upcoming House of Ruth donation collection in early May. To learn more about how to get involved with the LACI donation efforts, please visit their Instagram @laincubator, or call 310.699.5724. If you want a restoration company that is trustworthy and actively involved in the community and fighting against coronavirus, call SERVPRO of Glendora/San Dimas today! Our estimators and office staff are happy to help you through your water damage emergencies.

Consult an Authority When Questions Arise

3/18/2021 (Permalink)

Consult an Authority When Questions Arise

Whenever a commercial or residential property is damaged by a storm, fire, sewer spill, vandalism, or any disaster, man-made or natural, there is certainly going to be cleaning and repairs necessary.  In many cases, there will be an insurance claim submitted to help the property owner pay for the restoration and any reconstruction required. 

We Work Closely With Insurance

SERVPRO of Glendora/San Dimas has handled thousands of projects when insurance companies have been called in to help assess damages and establish the coverage limits.

Normally, the Insurance Carrier will send an adjustor who will determine if a claim is approved and what specifically is covered.  At times this process can become a challenge to the property owner who may have little or no experience in the claims process. 

It is highly recommended that the property owner, in cases where the cost to return the property to its preloss condition can be many thousands of dollars, consult an authority.  You can always rely on SERVPRO of Glendora to be that authority. 

If you call us, at no charge we will come to the property, create a comprehensive quotation meeting Insurance Industry standards for documentation and charging rates, and represent your interests using facts and experience to make the case for the maximum coverage allowed by your policy.  We are experts in this part of the business and will help you get the coverage you have been paying for and have come for just these situations.

Satisfied Parties

At the end of the day, you as the property owner, the insurance carrier, the claims adjuster, and SERVPRO of Glendora will agree to a project scope that satisfies all parties so the work can proceed and your life and/or business can get back to normal as fast as possible.

We are SERVPRO of Glendora/San Dimas, serving all of the San Gabriel Valley and Los Angeles Basin, and are here for you when you need a Restoration/Reconstruction specialist to represent your interests.

Continue to be safe out there and stay connected. 

Teaming with our Commercial Customers

3/18/2021 (Permalink)

Teaming Up

Maybe it’s not surprising that one of the largest costs to a fire or water loss in a commercial building may not be the expense to repair the damaged structure.  There is a case to be made that the larger financial impact comes from a disruption in productivity caused by delays in services, product deliveries, inefficiencies, and lost business good-will from the loss of use of the facilities and infrastructure.

SERVPRO of Glendora/San Dimas has been working in the Los Angeles, Orange, and San Bernardino Counties for over 16 years supporting the recovery of hundreds of commercial properties damaged by broken fire sprinklers, storms, sewer backups, fires, and broken plumbing which happens to almost all structures in time.

There is always a lot of urgency by business owners that production continues uninterrupted in spite of the complications and SERVPRO of Glendora/San Dimas have become experts at working with businesses impacted so the expense and downtime is minimized. 

Top Restoration Companies - SERVPRO GSD

Whenever possible, our efforts include: working around the clock to shorten the overall recovery time; working off-hours to reduce interference with business activities during working hours, and tactically working on “sections” of the building that enable shifting personnel and equipment to areas safe to work in during the restoration process.

On all of the restoration projects we have worked on over the years, there is one principle our business will never compromise on, which is to look out for the health and safety of our Customers, Sub-contractors, and SERVPRO personnel during the restoration process.  When we contract to do a commercial restoration project, we will do everything “by the book” to assure the business owner and property owners are getting the very best certified results they deserve while remembering that time is of the essence to the business(s) impacted.

If you experience a commercial fire or water loss, you can depend on SERVPRO of Glendora/San Dimas to help with a fast and professional recovery.

Continue to be safe in these challenging times and remember to stay connected.

Increased Fire Risk During Summer

3/18/2021 (Permalink)

Man cleaning soot from a wildfire Technician Cleaning Soot From A Wildfire

Ideal Summer

When you think of summer, you picture trips to the beach, family vacations, fireworks, and a beautiful night out in the warm breeze. What you don’t think about is firework embers landing on your roof and in your yard, increasing the potential for fires.

While fireworks are beautiful in color, they can also be very dangerous and can result in burns and other injuries. Sparklers can burn up to 2,000 degrees, and are responsible for starting approximately 18,000 fires each year. 

Risks of Leaving Campfires Unattended

Another fun activity families partake in during the summer is camping. While roasting marshmallows is a family treat, one must be responsible and extinguish their campfire properly after usage. Keep in mind that if the remains of your fire are too warm to touch, they are not okay to leave.

Here For You

SERVPRO of South Pasadena/San Marino is an Emergency Response Services Provider and we are always open and ready to support our community when needed. Unfortunately, fires in this upcoming season are too common and we see the damage they can cause first hand. 

Always check if you are inside a Fire Hazard Severity Zone before building a campfire or lighting fireworks. If you do find yourself in need of a restoration company to come in and clean your home of soot or smoke smell, give us a call. We’re happy to inspect any property and give you an estimate before filing a claim with your insurance. Call today! (626)-852-9922

Why SERVPRO? We Love Giving Back

3/9/2021 (Permalink)

Man and woman in front of green truck Our Sales and Marketing Rep. Peyton Russell and Sales Manager Doug Beach collecting donations for San Dimas residents

San Dimas Community Members

Joe McCann and his wife Dani have been members of the San Dimas community for over 16 years. Joe has stated that he enjoys giving back to the community in any way he can, especially supporting small businesses and humanitarian organizations.

San Dimas Rotary Food Drive 2021

One way Joe has given back to the community this year was by participating in a food drive to support the hungry. The pandemic has affected all families differently, but Joe agrees that no one should go hungry. Our Sales and Marketing Representative, Peyton Russell, and Sales Manager, Doug Beach, volunteered their Saturday to help promote and collect donations for a food drive hosted by the San Dimas Rotary Club and the San Dimas Masonic Center. Together, we collected over 2 tons worth of supplies: food, water, toilet paper, cleaning supplies, toys, etc. That next Tuesday, we loaded up the supplies into one of our huge box trucks and transported them to the Salvation Army. Raymond Foster, former president of the club, noted that without our box truck, they would've had to make over 10 trips back and forth with their pickup trucks.

Community Members

You'll see Joe McCann's team members regularly at community events. Our Sales department is dedicated to promoting Joe's kindness within our franchise areas: Glendora, San Dimas, Irwindale, Baldwin Park, South Pasadena, San Marino, etc.! If you need a water damage restoration company that you can trust, call Joe today (626)-852-9922. We'd be happy to speak with you about the damage your home or business occurred, and work together to get your home restored "Like it never even happened." Call now!