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Who's Responsible

2/6/2019 (Permalink)

Damage in your apartment? Who’s Responsible in the State of California?

The Disaster

Rain in California nowadays seems like a supernatural phenomenon but back in January of 2018, violent downpours of rain hit the City of Montecito; killing 21 people.

If you’re a renter, you may have been displaced during this storm. Also, if there was a broken pipe, drain damaged, you wouldn't know where to turn to.

Renters Rights

If the rental unit is in need of a repair for broken furnishings, pipes burst, broken A/C unit,water damage, etc, it is the landlords responsibility to fix those repairs under the implied warranty and signed/verbal contract. Failure to fix those repairs can be dangerous and possibly affect your health and might even affect the surrounding tenant. According to California Civil Code section 1941, the landlord is responsible for providing tenants with habitable living conditions and repair any problem that prevents an uninhabitable environment. Unless, if the problems were caused by tenant, guests, children, and or pets.

Steps for the Renter:

Take Action

  • Do not enter area if affected by electrical outlets, switches, electrical equipment that are exposed to water.
  • If possible, turn off the water source or any running water
  • Remove as much excess water as possible
  • Place Aluminium foil or wood blocks between furniture legs and wet carpeting
  • Move any personal belongings to a dryer place

Contact for help

  • Contact the landlord immediately
  • Address if any of your personal property was ruined
  • In case of a severe water damage, speak with your landlord if lease can be evicted, cancelled, and or evicted with or without penalty.

Steps for the Landlord

Assess the Damage

  • The facility itself, all attached furnishings, and utilities will be covered under the landlords property insurance
  • Damages to the tenants/landlords personal property is not covered by the landlords property insurance. Whichever party is at fault for the water damaged will be held responsible for repairing/replacing personal property.

How Can SERVPRO Glendora / San Dimas Help?

SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians are quick to respond with our 24-hour emergency, for your water damage restoration needs.

No disaster is too big for SERVPRO Glendora / San Dimas.

Carpet Cleaning your Commercial Business

2/6/2019 (Permalink)

Carpet Cleaning

Running a business can be hard and expensive, but having your business looking at its best is another challenge, especially for a large commercial property. According to statistics, having carpet increases revenue by 22%. No wonder 60% of businesses today have carpet.

The downside of owning carpet is that it gets messy fast. No matter how many signs or warnings you give your staff members and or customers to be careful, there is bound to be a stain.

Top Common Stains:

  • Coffee spills
  • Ink
  • Wine
  • Blood
  • Animal excrement

What many commercial property owners don't know is that there are different soil levels and different methods and approaches of cleaning.

Levels & Restoration


Carpet is lightly sprayed with a cleaning solution

  • Dirt must be pulled from the carpet with a “bonnet” pad


  • A portable extraction unit applies a cleaning solution with hot water while vacuuming the carpet.
  • A soil emulsifier is sprayed onto the carpet, letting it set for 10- 15 minutes. Then an extraction unit removes soil.


Heavy soil levels often require a multi step process:

  •  Shampooing the carpet
  •  Rinse and extract entire carpet for deep cleaning

The goal is to remove the dirt, moisture, and any harmful bacteria that may be settling in the carpet to prevent any further damage. In some cases, it may end up costing more if not treated correctly.

Overall, you want your carpets to last long and look healthier. Your facility should look its best when you open your doors. So call a professional commercial damage restoration company, SERVPRO Glendora / San Dimas to effectively and efficiently remove those stains to make it "Like it never even happened."

Professional Maintenance on your Commercial Building

2/6/2019 (Permalink)

If water damage happens to your commercial building it can jeopardize a businesses ability to run and function! If there is an excess of water then it can lead to more severe damage to the building and if not addressed immediately by your local emergency water damage restoration company, then health problems can occur because of the mold growth that may occur. This is not an ideal situation for any business or individual.


Just as you pay attention to the business that goes on in your commercial building, keeping an eye on your commercial building is just as important. Inspect the building's pipes, plumbing fixtures, structure, and roof to check whether everything is working properly. If you find anything abnormal then have a professional like SERVPRO JOE from SERVPRO Glendora / San Dimas do an inspection.

Professional Maintenance

When inspecting the building yourself, you may miss things that a professional wouldn't. A professional is trained to know the system and to find and fix problems. Remember, just because you don't notice anything concerning doesn't mean everything is okay. It's highly possible for leaks to occur in hidden areas and cause extensive damage that may not be noticeable. With the help of a professional, any small issue can be found and fixed before they turn into larger issues.

Outside Cleaning

If your building's gutters aren't regularly cleaned, you risk water leaking into the building through the roof or foundation. If gutters are not cleaned and become clogged, water will be accumulate and overflow. The water then settles by the base of the building and may leak into the buildings foundation. This is why it is important to have your building's gutters cleaned out often.

Repairs and Upgrades

With a large number of people who use water fixtures in a commercial building, the fixtures may wear out quicker. Sometimes older piping may not be able to handle the high-volume usage and this may lead to leakage. 

If you need a professional restoration company to inspect your commercial building to make sure everything is working properly, then call your local SERVPRO of Glendora  / San Dimas to confirm everything is working properly.

Arguably the Biggest Wildfire in California History

2/6/2019 (Permalink)

Fire Damage Arguably the Biggest Wildfire in California History Malibu Woolsey Fire

This year in late 2018 we have experienced one of the most devastating wildfires in LA history.

Destroying over 96,949 acres in the Malibu area and 1,500 homes from the beaches to the valley. 

Malibu issued a city wide evacuation at 10:00am! The fire was spreading very quickly through the Malibu Mountains, as well as residential neighborhoods of Malibu West, Point Dume, Zuma Canyon, and Malibu Lake.

Ventura county that same week had a shooting at a local bar, people lost their lives and barley 72 hours later people are losing their homes from this wildfire. 

SERVPRO of Glendora/ San Dimas & Irwindale/ Baldwin Park was called to help out many families that were affected by this natural disaster.

You never know when a disaster is going to hit, so we hope that you call SERVPRO JOE at SERVPRO Glendora / San Dimas to help you recover. The faster you call, the faster we can be on site.

Protect your Southern California Commercial Business from a Fire

2/6/2019 (Permalink)

All of the time, money, and effort that you invest in your business has the potential of disappearing in just one fire. The most common and costliest types of commercial property damage is fire, so it it crucial to take all the precautions needed to protect your business from a fire hazard.

The following are way to protect your business from a serious fire:

1. Remove Clutter that Could Potentially Fuel a Fire

Keep work areas clear of paper, trash, and anything that could potentially kindle a fire. You should perform a close inspection of all work spaces to remove anything that could create sparks or fuel a fire. Also, ensure that there are no obstacles blocking access to emergency exits.  

2. Watch Appliances and Machinery

Old, faulty, or misused appliances have the potential to cause fires. Get rid of broken appliances, check for recalls, and make sure employees turn off appliances when they are not in use. Do not overload power outlets or exceed voltage limits.

3. Check Smoke and Carbon Monoxide Detectors

Smoke and carbon monoxide detectors are two crucial, potentially life-saving devices. Be sure to replace batteries periodically and test all devices regularly to make sure they’re functioning properly.

4. Make Sure Fire Extinguishers Are in Working Order

Ensure that your business has the proper type of extinguisher for your facilities and regularly check that everything is in working order. You should also provide your employees with training on how to use these extinguishers.

5. Train Employees

Make sure employees are properly trained in the correct use of all equipment and in the storage and disposal of fire hazards. All employees should know what to do if a fire occurs, including the location and operation of fire extinguishers, the emergency number to call, and the exits to use.

6. Have an Evacuation Plan

You should also be ready for the unexpected. Make sure all exit signs are visible and adequately lit by a reliable power source at all times. Conduct regular fire drills so that your employees know how to respond in the event of a fire emergency. You can also contact SERVPRO of Glendora/San Dimas to help develop a SERVPRO Emergency READY Profile plan for your business to help guide you in the event of an emergency.

Practice good fire safety prevention now to prevent heartache and financial loss later. In the event that your San Gabriel Valley business does suffer from fire damage, do not hesitate to call SERVPRO of Glendora/San Dimas to assist in the remediation and restoration process.

Disaster Preparedness Plan

2/5/2019 (Permalink)

With about 3 million small businesses in California alone, according to NFIB National Small Business Poll, only 38% is these businesses have an emergency preparedness plan. Natural disasters have impacted more than 30% of small businesses, but many people believe a disaster will never affect them.

Most never think that a disaster will never happen to their business, but once it does it'll be too late to develop a plan. Getting back to business after a disaster, greatly depends upon the amount of advanced planning you do for your business. 

Now is the best time to start if you haven't already put a disaster plan in place for your business.

Here are 7 steps to help prepare your business:

1. Risk Assessment: Identify what kinds of emergencies are most likely to affect your company then evaluate your preparedness level. Questions you can ask yourself include: Do we have emergency equipment on site? Do I have any employees trained to help in a medical emergency? Do we have our data backed up and stored someplace safe?

2. Review Your Insurance Coverage: Based on your risk assessment, talk with your insurance agent to make sure your business is covered should a disaster strike. Many times business owners think they have plenty of coverage, only to find out later that their policy didn’t cover a particular disaster situation.

3. Create a contingency Plan: Review all your business operations and identify those areas most critical for your business survival. Establish a procedure for managing those functions in the event of a disaster. It may also be helpful to determine an alternate business location that you and your employees can continue to run business.

4. Create a Communications Plan: Establish a calling tree or create a password protected area where employees can report in. Deciding how communications will be managed in advance will minimize panic and the relay of misinformation.

5. Backup Your Data: Be sure to backup all of your data and keep it stored in a safe location off-site. Important documents such as contracts, business licenses, and corporate records should be kept in a fireproof box or bank lock- box.

6. Build an Emergency Kit: Keep an emergency kit on-site at all times. It should include items such as water, batteries, flashlights, a fire extinguisher, non-perishable food, water, a whistle, and first-aid items.

7. Review and Rehearse Your Plan: After making a plan, be sure to review and rehearse it with your team throughout the year, so when disaster strikes they will know what to do. You should also provide a copy of the plan to each employee as well.

It is crucial for your business to create a disaster plan. If you have trouble deciding how to prepare your Southern California business for disaster, call SERVPRO of Glendora / San Dimas and we can help you develop a SERVPRO Emergency READY Profile. Let us help you prepare your business disaster plan! Call Today 626.852.9922

Fire Restoration Process

1/28/2019 (Permalink)

The first thing you want to look for when contacting a fire restoration company is if they offer emergency services so that they are able to come out very quickly when initially contacted to provide immediate relief to the property.

It really is the job of the emergency services and fire department to put out the fire, but you will still need a restoration company to prevent the damage from spreading throughout your property.

The next step in the fire restoration process is assessing the fire, smoke and soot that has traveled throughout the building as well as checking walls and furniture.

This step is important because only by assessing the extent of the damage can the restoration company come up with a plan to execute upon and give you a quote for how much it should cost and an estimate of how long it should take.

When the restoration project first begins, the main priority will always be to prevent damage from getting worse. Also, for SERVPRO of Glendora / San Dimas we prioritize restoring rather than replacing and this can significantly reduce of the overall cost. 

Sometimes fire damage restoration and water damage restoration go hand in hand. For instance if a building has a fire that causes a pipe to burst or a water tank burst then the restoration company will work first to stop the damage from spreading.

After a fire you will notice your property looks dark, stained and charred. First the restoration company will clean up all this damage and get your property looking as normal as possible. Also, during the restoration process, companies will make sure to remove any odors that are from the smoke & fire.

This next stage is where companies begin restoring furniture and repairing the damage cause by the fire. The goal of this step is to get your property looking as good as possible.

Before, During and After the Storm

1/7/2019 (Permalink)

Storm Damage Before, During and After the Storm Storm damage can be devastating to you and your family. We're here to help you recover from it.

Before a storm hits the three main areas to protect from storm damage are: roof, windows, and doors. Review your insurance policies. Make sure you have hurricane protection and a flood policy if you live in a flood prone area and it protects your home and your belongings. You can also take photos of your home before the emergency just in case you have to file a claim. Also, having your emergency bag ready can save you time if you need to evacuate your home. 

During the storm you want to stay in a safe place away from windows or doors. Don't go into the streets, disconnect all unnecessary electronic appliances. Avoid fires by use a battery flashlight instead of candles or gas lamps. Remember to protect your pets as well by having food and water for them in a designated area in your house. 

After the storm, assess your property to see if there has been any damage that may have occurred. Protect your property from further damages. If there are any damages that have occurred you should call your insurance adjuster or call your nearest SERVPRO to come assess, work with your insurance if needed, and to help restore any damage to help get you back to normal.

SERVPRO of Glendora / San Dimas is experienced with storm damage and Large Loss events that may have occurred to your home or business. You can trust us to make it "Like it never even happened."

Why the Mold Hype?

1/7/2019 (Permalink)

Mold Remediation Why the Mold Hype? Call SERVPRO of Glendor / San Dimas today to make your mold growth or water damaged home safe to live in again Like it Never Even Happened.

One of the major reason to dry water-soaked materials quickly is to prevent permanent damage caused by fungi. Molds, mildew, and bacteria are responsible for the decomposition of organic materials. Understanding the basics of mold is important if you are in the restoration industry or even a property owner. Next thing you should know is what to do when you find it!

Mold Basics

The typical life of mold begins as a tiny spore. The spore is like a seed but smaller and simpler than real seeds. When something disturbs those spores masses, thousands of mold spores are set free. Airflow carries the spores off and they remain in the air until gravity causes them to settle. A mold spore mass is a lot like a dandelion seed head: when the seeds are released, seeds float everywhere. Spores are built for survival and may or may not start growing immediately. Sometimes they lay dormant waiting for the right conditions for growth. Those conditions include food, temperature, and moisture.

Harmful Effects of Molds

Many different kinds of molds are present in buildings and not all molds are as harmful as others. There research done by The Institute of Medicine found evidence that shows when mold is present in damp indoor situations, people exposed may experience health reactions such as:

  • Nasal Congestion
  • Sneezing
  • Runny or Itchy nose
  • Hay Fever
  • Sore Throat
  • Coughing, Wheezing

Chemical Compounds

Molds produce two types of chemical compounds in which people in water-damaged buildings may be exposed:

  • Mycotoxins are poisonous substances that are known to cause health problems.
  • Microbial Volatile Organic Compounds (mVOCs) result in unpleasant smells in our homes. These are not known to cause health effects, but odors may indicate a level of mold contamination requiring remediation and are a clue that active mold growth may be present.

If you are living in the Glendora / San Dimas area and have recently experienced water damage to your home or business and want SERVPRO of Glendora / San Dimas to help assess the damage before any mold starts to grow, give us a call and we'll come out to give you an estimate today and even work with your insurance to get the job done right!

Commercial Property Restoration with us at SERVPRO

1/7/2019 (Permalink)

Commercial Commercial Property Restoration with us at SERVPRO SERVPRO of Glendora / San Dimas have completed many commercial property projects, are experienced and qualified to get the job done.

We know that as a commercial property management professional, your clients and tenants rely on you for efficient day to day operations of their property. We also know that they rely on you to protect it when something goes wrong. We understand that there's no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity.

That's why it is so important for timely mitigation to minimize damage, business interruptions and recovery costs. You and your tenants will appreciate the rapid response, expertise and training from your local SERVPRO of Glendora / San Dimas to help you get your facility back into operation quickly. 

Thankfully, SERVPRO franchise Glendora / San Dimas is part of the Large Loss Response Team in order to serve your commercial large loss needs. We are a network of over 1,600 locations strategically positioned throughout the United States.

Like many commercial properties, your facility probably has a evacuation plan in place of an emergency occurrence. Everyone in the work place must understand the evacuation plan, how they should exit the building and where they should go once they are outside. 

Your local SERVPRO of Glendora / San Dimas can provide emergency contact information, tools and resources needed to help ensure an effective evacuation plan is in place.