Recent Posts

Classifications of Water: One, Two, & Three

7/10/2020 (Permalink)

SERVPRO of Glendora/San Dimas specializes in water damage restoration, and it is our expertise that sets us apart from competitors. Our team not only cleans and dries the mess water leaves behind, but restores the substructures the moisture has affected. Wet disasters cause a plethora of headaches, so our team strives to walk alongside you every step of the way and answer any questions you may have.

IICRC (Institute of Inspection Cleaning and Restoration Certification) places SERVPRO technicians above others in the restoration industry because of the unique and specific training received. As stated in the IICRC, there are three levels and classifications concerned with liquid demolition.

Category One Liquid: Water from a sanitary source (drinking fountains, faucets, etc.)

Category Two Liquid: Contaminated grey water that could cause illness if ingested (dishwasher leakage, overflow from washing machine, toilet spillage containing urine but no feces, etc.)

Category Three Liquid: Most unsanitary classification that results in serious illness or death if consumed (black water, sewer, toilet spillage containing feces, etc.)

Familiarizing yourself with these classifications allows you to accurately categorize the damage you are experiencing. Allow our certified cleaning crews to walk alongside you during this stressful process, and build a lifelong partnership with professionals you can trust in your local area. Call SERVPRO of Glendora/San Dimas today at (626) 852-9922. We are open 24 a day, 365 days a week for your convenience. 

For more information on IICRC professional water damage restoration see:

Dangers of Broken Plumbing

7/10/2020 (Permalink)

Are you experiencing water flooding in your residence or business from broken plumbing?  This can be very disruptive and stressful.  

SERVPRO of Glendora San Dimas & Irwindale Baldwin Park has been helping customers recover from flooding for over 15 years.  We have seen the most common sources over and over.  The good news is with very little effort, there are ways you can help avoid the most common sources of flooding. 

Plumbing failures are very common but in some cases can be easily checked for symptoms before they do:

Refrigerator Ice Maker – Look for water at the valve behind the refrigerator or someplace along the plastic line to the back of the freezer

Water line to the back of the toilet tank - Where the water line attaches to the valve at the wall or at the bottom of the toilet tank

Water Heater tank – Signs of water dripping around the base of the water heater or water dripping from connections at the top of the heater

Leaking water lines under Sinks – Line connections at the valves on the wall and connections at your sink facet and dish washer

Water lines to Washing Machine – The hot and cold water lines connected to the wall and the back of your washing machine

Running your finger around the connections and checking for moisture where water lines connect to the appliance and at the valves on the wall will help determine if there is minor leaking that could eventually become a flood.

The inspection should include looking for wet flooring, walls, and cabinets as signs there is water leaking; musty smells in closed spaces like under sinks where water has leaked and mold has begun to grow; visual evidence there is mold growing where building materials have become wet from a leaking appliance.  

If you determine you need a seasoned professional to help with your situation, SERVPRO of Glendora/San Dimas and Irwindale/Baldwin Park is always here to help when you need assistance.

Crucial First 48 Hours

7/1/2020 (Permalink)

Importance of Speed After A Fire:

The first 48 hours after a fire has started is when the most severe damage to your property occurs. SERVPRO of Glendora/San Dimas makes a point to “restore” your home and business versus “replace” your personal items. This process is not only faster than replacing property, but also lowers overall cost. More specifically, our services range from soot removal, smoke replacement, and fire repair.

What To Expect From SERVPRO After You Call Regarding Fire Damage:

One: Inside an hour of contacting our team, a lead respondent will connect with you.

Four: Inside four hours of contacting our team, our qualified technicians are onsite to evaluate the loss.

Eight: Inside eight hours of contacting our team, certified professionals not only restore and clean,  but deodorize the area which is especially important with small children in the house. Preventative maintenance is conducted to avert future issues with soot and smoke.

Walk Through: Post completion, our technicians will take you step by step through the restoration process and answer any questions you may have.

We understand how frustrating it can be when an emergency team doesn’t arrive at your home or business for several days, and proceed to take weeks to create a plan to replace the damaged property. SERVPRO of Glendora/San Dimas aims to be onsite not only as fast as possible with the correct supplies, but be informative and reassuring to our consumers.

New Meaning To The Word Clean

6/19/2020 (Permalink)

SERVPRO of Glendora/San Dimas brings a whole new meaning to the word clean. As a result of the recent pandemic, many consumers and business owners are very cautious about re-opening doors and returning to business as usual. Many guidelines from the CDC have issued a new standard of clean, and SERVPRO of Glendora/San Dimas is here to help guarantee a smooth and sanitary system of opening your doors to the public again. With members of the community easing out of sheltering in place orders, the vulnerability of exposure is heightened, along with the demand for proper disinfectant services. Our team offers specialized disinfecting treatments in addition to our usual services, so that you and your consumers feel safe and reassured when entering your establishment. Our restoration team is available 24 hours a day 365 days a week to ensure fast results, and minimize the interference with business spaces. We understand that revenue has been affected by the shut down, which is why our team is available to work after regular business hours to ensure a shorter time that your business may be disrupted. 

Joe McCann of SERVPRO of Glendora/San Dimas has years of experience helping to safely sanitize and restore businesses in Glendora, San Dimas, Covina, Azusa, and La Verne communities. If your restaurant or business needs sanitation and cleaning services, one of our representatives at SERVPRO of Glendora/San Dimas would be happy to connect with you at (626) 852 - 9922.

5 Most Common Causes of House Fires

6/16/2020 (Permalink)

House Fire Choose SERVPRO to restore your home from fire damage

#1: KItchen Fires

Most house fires occur between the hours of 5:00pm & 8:00pm, right around dinner time when parents have come home from work. When utilizing kitchen appliances, it’s important to remember to never leave cooking food unattended. One small fire can quickly become uncontrollable if left alone for too long. 

**Pro Tip: Use a fire extinguisher or baking soda to extinguish grease fires. Using water will only spread the oil.

#2: Heating Appliances

It’s very easy to become distracted and forget to turn off heating equipment in the home. Make a habit of turning off any hot appliances when leaving the room, such as curling irons or ovens.

#3: Electrical Accidents

Statistically, faulty electrical equipment causes up to 6% of all house fires. Routinely check your appliances for frayed or damaged chords and be sure to replace them as soon as possible.

#4: Carelessness

We understand that mistakes happen. However, properly putting out cigarettes and candles, while ensuring your hot appliances are not near combustible items can save your home and family time and money.

#5: Open Flames

Home amenities like fireplaces, sweet smelling candles, and outdoor bonfires are enjoyable when controlled, but can quickly turn disastrous if left unattended. 

It’s important to be aware of your surroundings and knowledgeable about where fires are most common. 

SERVPRO of Glendora/San Dimas wishes you a safe, fire-free summer!

Risk of Fires Increase During Summer Months

6/16/2020 (Permalink)

Firefighter Trust SERVPRO of Glendora/San Dimas to restore your home from fire damage

Summer months can mean trips to the beach or increased time spent with friends and family. With the Fourth of July next month, many groups will join together and watch fireworks, a favorite pastime when celebrating Independence Day. While fireworks are beautiful in color, they can also be very dangerous, and can result in burns and other injuries. Sparklers can burn up to 2,000 degrees, and are responsible for starting approximately 18,000 fires each year. 

To avoid firework related injuries, we suggest never lighting fireworks indoors, never pointing fireworks at another person, and also keeping a bucket of water close by in order to extinguish them in case something goes awry. 

Camping is also a favorite pastime during the summer months. While roasting marshmallows is a family treat, one must be responsible and extinguish their campfire properly after usage. Keep in mind that if the remains of your fire are too warm to touch, they are not okay to leave.

Since SERVPRO of Glendora/San Dimas is an Emergency Response Services Provider we are alway open and ready to support our community when needed.  Unfortunately fires in this season are too common and we see the damage they can cause first hand. 

Always check if you are inside a Fire Hazard Severity Zone before building a campfire or lighting fireworks. Have fun and be safe!

Concealed Water Damage

6/10/2020 (Permalink)

Result of Shower Water Damage Concealed Water Can Cause Serious Damage To Your Shower

Concealed water damage can be exceptionally startling and a burden for many. 

Whenever left untreated, a spill in your restroom can cause serious deterioration to paint, floors and walls. Regardless of how well and how regularly you clean your restroom, mold or buildup can indicate that you have a concealed water spill. 

It's typical for a little mildew to accumulate any place water gathers, like the side of a shower, however, mold and mildew on other walls in your household can be reason for alarm. This is an unmistakable sign that water is spilling and finding its way to those areas.

Faulty piping can result in small cracks that cause leaks. The longer that these leaks provide unwanted moisture to your home, the more time mold will have to develop and generate damage. When drywall is exposed to dampness, it becomes delicate and starts to bubble, distorting and breaking into pieces. In the event that the leak reaches the ceiling, it causes it to cave in and potentially leak a portion of the water accumulated. If this occurs, an expert must come in and replace the drywall and then paint over the repair. 

SERVPRO of Glendora/San Dimas is here to help with any amount of water damage to your home. Don’t leave mysterious leaks or mold unattended, trust our cleaning experts to return your home to the best it can be. Our motto is to make it "Like it never even happened.”

Deep Cleaning In A Time of Need

3/18/2020 (Permalink)

As the world reacts to the Coronavirus outbreak (or COVID-19) here at SERVPRO, we are looking to help our community with our resources during this time. In addition to fire and water damage restoration, SERVPRO additionally offers specialized cleaning services. We adhere to the highest cleaning and sanitation standards to ensure a safe and healthy space. 

We are prepared to help you disinfect your home or business and have experience in dealing with biological contaminants and will go beyond the scope of work that regular janitorial staff performs on a daily basis. 

Areas that we can clean and suggest considering for sanitation are… 

  • Kitchen/Food Area 
  • Bathrooms 
  • Schools/Classrooms 
  • Retail Spaces 
  • Water Fountains 
  • Shelving Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment  

If your home or business needs deep cleaning services, call SERVPRO of Glendora/San Dimas today at (626)852-9922.

Being Proactive About Spring Cleaning

3/18/2020 (Permalink)

These days you may be spending some extra time at home and since spring is about to begin, you may be thinking about doing some spring cleaning. On average, the American typically spending 90% of their time at home. That means that whether you’re simply relaxing, sleeping, working, or doing any sort of activity, you are spending a majority of your time at home. With all of that time, it can be incredibly difficult to keep your house spotless or much less even just simply clean.  The average household collects around 40 pounds of dust, dirt, and allergens each year. Dust can live on surfaces and in a variety of materials such as rugs, curtains and pillows. 

At SERVPRO, we’re here to help we specialize in sanitation and cleaning of living spaces, furniture and rugs. Moreover, here are some tips from us about what should be on your spring cleaning list… 

  • Clean and sanitize all surfaces such as counter tops, baseboards, sinks, fridges, etc. 
  • Have you HVAC checked and cleaned for any buildup 
  • Dust window blinds, clean curtains, and clean windows and screens 
  • Unclog all drains and rain gutters 
  • Make sure washer and dryer are properly clean and free of any buildup. 

As you clean, make sure to let us know if you need any help or notice any mold or water damage as you begin tidying. We can send a specialist out to help you or provide estimates, just give us a call at (626)852-9922. 

How to Prepare Your Business for Professional Cleaning

3/18/2020 (Permalink)

During this time, your business may be less full or even empty, even if not, you may be 

considering having your office professionally cleaned and sanitized. As Spring begins, we come to the end of another cold and flu season, but even not considering that, Spring is a great time to take note of your office cleanliness. Over time, dust build up as well as germs can become prevalent in work spaces. 

Here at SERVPRO, we can offer cleaning services from specialized professionals who can help restore your business back to full health. Our team has the ability to clean and sanitize work spaces from biohazards to traces of mold. We offer services for furniture, floors, rugs, and all other surfaces. 

Upon having a professional cleaning service come in, here are some tips to offer to your office… 

  • Make sure as many surfaces are cleared as possible and that vital technology is safely stored
  • Try to get as much off the ground as possible, especially cable and cords 
  • Declutter and Vacuum beforehand 

If your office needs cleaning and sanitation, please call one of our representatives at SERVPRO of Glendora/San Dimas at (626)852-9922.