What our Customers say...
I work at a Dental office in town and we had some water damage that needed immediate attention...I called and within 20 minutes Peter was at our door and within 30 minutes had a team here hauling out wet carpet and setting up fans to dry up the damage.
Lisa in the front office is wonderful and very helpful in coordinating with the insurance company in regards to cost.
Highly recommend to anyone in need!!!
I came home from vacation to find a busted pipe and water damage in my living room. I contacted AAA and they sent SERVPRO out. The project manager has been awesome, Peter Fregosa has handled this as professional as could be. Today we had their crew Alexander and Carlos to remove the damage, I want to tell you that I am also in construction and I have never seen a better crew, they took the time to preserve all of our furnishings, completely demoed the walls and ceiling. They did such a great job with the level of caution, Installing cardboard to protect the tile flooring, Covered the cherry fireplace with furniture blankets and wrapped the total area with tape and plastic. When they left it was spotless and they even mopped the floor on there was out. I defiantly would recommend this outfit to any homeowner that has property damage and need restoration.
Alexander & Oscar came to our residence prior to their scheduled window of 8:30am - 9:30am and didn’t leave until 6:43pm. It was encouraging to see 2 young men be thankful for their job, and to be so competent at their craft!! They did major demo work in our home & I was thoroughly impressed with their work ethic, the way they carried themselves and their cleanup!!!! I was wondering how our home was going look after the demo was complete and WOW they left our residence inside & outside probably cleaner than when they arrived.
Thank you again Alexander & Oscar and SERVPRO you’re fortunate to have these two guys on your team!!!
Alex was excellent! He was great at explaining each step of the project and handled it smoothly. Would recommend him and his services to everyone!
We are really happy that we are working with SERVPRO of Glendora and San Dimas and Peyton have been amazing to work with, and we are so proud to have a great partner with them. They have done a phenomenal job from start to finish with our customers and we are so honored and blessed to work with them.
Alexander and Andrew did amazing work. They were very polite, organized, and incredibly efficient. Working with them for the demo of our walls couldn't have gone any better. Highly recommend!
This business has been outstanding and services have been given in a timely and professional manner. I'd recommend everybody to this business. Special thanks to Veronica for being so informative and professional and making it so easy to schedule. Really made the process so much easier to understand and made me feel comfortable.
SERVPRO was a preferred vendor from my insurance. I was surprised at how quickly they responded and impressed with the knowledge they had. Alex and his team took their time explaining the process and what to expect during the process. I would confidently recommend them to anyone.
Doug was a Great! He was very friendly, helpful, and responsive! From the moment we had issues it's been full service from them! Doug has excellent attention to detail and is very attentive throughout the process of the project. SERVPRO is great for Large and Small Jobs. Yes, I recommend them to anyone in need! We Appreciate you.
Due to a leaking copper water pipe I needed help in mitigating the lake of water in the crawlspace under my home. My plumber recommended Joe and his team at SERVPRO of Glendora so I gave Joe a call. Joe's team arrived first thing the following morning and explained to me what had to be done to remove the water and saturated earth. As my plumber was due to perform the repair the very next morning it was imperative that the clean up begin immediately. Over the course of the next 8 hours Joe's team delivered in getting the area cleaned up removing many bags of wet earth in the process. They left 3 ventilation fans running to further air out the crawlspace. All in all a very professional operation. I wouldn't hesitate to call Joe again should the need arise. His team is top notch, professional, courteous and extremely tidy in their work. Joe, thanks for the great service. Highly appreciated.
SERVPRO Glendora/San Dimas should be your FIRST call in a water or fire damage emergency. In those types of fast moving situations, minutes count. Because of their large team, SERVPRO is extremely responsive, and can be on-site and have the work underway quicker than other remediation companies.
SERVPRO Glendora / San Dimas is family owned, and the owner Joe is extremely knowledgeable which all things water/fire/mold remediation. They'll handle situation for you from start to finish, dealing with the insurance companies along the way.
God willing, you never have to call a remediation company. But, if/when the unfortunate happens, remember to call SERVPRO Glendora / San Dimas. Joe and his team will make it "Like it never even happened."
Recently my water heater leaked and needless to say, I had some water damage in my home...including mold. My homeowner's insurance company sent SERVPRO out to do the mold remediation. I have to say that hands down, ALL of the SERVPRO employees whom I had contact with were extremely professional and easy to get along with. Amid this Covid-19 pandemic, where they find themselves extremely busy doing Covid-19 sanitation/clean-up, I honestly felt like I too was a priority. No questions I had were too dumb to answer. Each and every one of them took their time to explain and made sure I understood the work that was to be done. It has been a long time since I have experienced such outstanding customer service. It's the little things that count: they were always on time, honest and forthcoming about the work that was to be done, and they called back if I had questions or concerns. These guys are the best!!!
Everyone bent over backwards to accommodate my circumstances, ie. caregivers onsite taking care of my elderly parent in order to keep the household needs on track. Every call was returned and every step of the process was communicated clearly along with the timeline which was huge for me.
In the mist of a horrible situation that resulted from a broken water pipe.
SERVPRO came out quickly and did what was necessary to help dry out my floors and walls.
Hate the noise of the fans, but would probably hate mold & mildew worst.
They scheduled a daily check of the situation and came within the time window agreed upon.
All the service men were, polite, clean and explained everything that was going on.
I highly recommend this company and hope you never have to use them
The workers were prompt and courteous. I was very satisfied with work they did and I would definitely recommend.
Couldn't have asked for better service, the whole staff was very nice, informative and easy going. The restoration crew restored my home and I couldn't be happier!
Everyone at SERVPRO was great! They were all so courteous, polite and helpful. Thank you!!
Their on-site personal clearly explained the cleaning and restoration process throughout the duration of the job, the guys and gals were great!
“With the mold remediation passing right away, it gave me piece of mind that we could move forward quickly in helping my mom get back in her room. I knew that it would be done in a proper manner because I’ve only heard great things about SERVPRO. Thank you for living up to my expectations.”
Our promise to you is to try and exceed your expectations every time we are called.
SERVPRO Glendora/San Dimas is my first choice for my clients! they’re knowledgeable and honest. The team is hardworking, efficient and ready to help you get back in business and back to normal. SERVPRO offers many services to help minimize the inconvenience of a loss.
Everyone was nice, on time, and clean-- professional
Justin and Scott were so helpful!
We had a strange smell coming out of a cabinet. We called SERVPRO and they came out immediately and did an inspection FREE OF CHARGE. Other companies wanted to charge up to $100 just to come and look at the problem.
I highly recommend their professional approach to solving problems.
SERVPRO to the rescue! During one of the hottest days in August (110°) my AC went out! I was advised that the pan on the AC unit rusted and caused condensation/water to build up in the closet and eventually leak through the wall and onto to the flooring. SERVPRO arrived within one hour after I reported the problem to my Insurance Company. Peter and his team were courteous, respectful of my property and attentive to the situation...which helped calm my frustration. They thoroughly inspected the damage and explained what needed to be done before beginning the repair process. If I had to rate the team I would give them an A+ for their professionalism and knowledge. Without a doubt I would highly recommend SERVPRO!!
Over all experience was excellent and your technicians were very knowledgeable and provide great service!
Friendly, Courteous, Knowledgeable
Pete and his team were fantastic. Always on time, full of info, and very clean. I am so thankful for our SERVPRO rescue team that stayed with us for the entire process. The guys were very nice and worked with my schedule... For being stuck in a disaster, our SERVPRO team really made it much easier to deal with. Thank you!!
Everyone from SERVPRO was great. Justin is really nice, knowledgeable, and patient. He helped me with all my concerns!
SERVPRO did an excellent job of keeping us updated as the job progressed.
Keep up the great work!
Justin communicated very clearly the process for remediation. I appreciated the confirmation of appointments and process from Marlene.
Your team is perfect, an A+.
Everything was done efficiently and on time. Everyone was very helpful. If I needed to I would use SERVPRO again and recommend them to anyone. Thank you for everything.
I had water damage in my house and Joe was the consummate professional. He was honest, respectful, responsible, efficient and a pleasure to work with. I would HIGHLY recommended Joe to anyone who is looking for help with water or fire damage.
I recently had fire damage at my home. I truly felt like my life was over. Joe and his company were able to come so quickly and gave me hope at a new life. They worked so efficiently with my insurance company. I was able to get my family back to a normal life once again. I am so thankful for Joe and his team.
SERVPRO Glendora/San Dimas is my first choice for my clients! Doug Beach is knowledgeable and honest. The team is hardworking, efficient and ready to help you get back in business and back to normal. SERVPRO offers many services to help minimize the inconvenience of a loss.
The SERVPRO personnel were always prompt and courteous; answering any questions I had.
We recently found out we had a leak and mold due to a builder defect. I was so scared. I spoke to a representative named Joe. He referred me to a great plumber and once the leak was repaired he sent out his crew to make my kitchen mold free....Our house is now leak free and mold free and passed inspection. I WOULD DEFINITELY USE THEM AGAIN!! (But I hope it's not necessary.) Call them if you need help, you won't be disappointed.
SERVPRO came out and attacked the problem quickly cleaning up the water. The job they did was spectacular. It seemed like a big disaster at the time but was resolved in a timely way and very professionally.
Great Job! Marlene in scheduling was the backbone of this operation!
Chase and Peter were awesome!
Very impressed overall.
Roman was always helpful, answered all questions. Great guy, great asset to your company.
Excellent service,consistently on time.
Keep doing the good work. I am a very happy customer. We need more companies like SERVPRO. Mr. Scott and Mr. Jose did an outstanding job. Both worked excellent as a team. Also the other workers were outstanding. All the staff (who) assisted in this project need a commendation.
Great Guys! Service was awesome! They helped make a terrible incident into an easier fix.
Everyone was very professional. Good job!
I am pleased with whole outcome of duct cleaning. As I mention in our meeting, you guys made it seem you weren’t even here. That’s how smoothly it went.
Service great, everyone very helpful!
The team arrived when they said and worked very hard, I am very impressed and satisfied with SERVPRO. I can't say thank you enough!
Great service! Joe and Marlene were very professional.
Everything was really great.
I will use them in the future.
SERVPRO crew are good guys.
Did the job very well, very efficient crew!
SERVPRO Glendora/San Dimas staff were courteous, conscientious, friendly, professional. Upbeat following the upset of a fire.
Very professional and accommodating.
Mr. McCannan and his staff were exceptional. After a massive water leak in my house led to extensive mold growth, I was terrified. They were true professionals. The job was done so well that I cannot thank them enough, and I would be more than happy to recommend SERVPRO to anyone else.
Thank you for being on time!
Professional in every way.
I can't say enough good things about SERVPRO and Joe. I called them on Christmas Eve with an emergency for a building I own where there was a busted pipe that flooded the business due to the heavy rain. He sent his crew out immediately. He and his team are great!
I came home one day to find my living room flooded due to a washing machine malfunction in my next door neighbor's unit. My insurance company called SERVPRO who came out immediately, determined what needed to be done and set about doing it.
The team was thorough, paid attention to details, and was professional and friendly.
I would definitely use this company again and recommend them to others.
SERVPRO Joe actually came to my house to make sure everything turned out well. I am very happy with the work they did for me and would refer them to anyone in need of their service.
I am absolutely happy with the service that was provided and would refer SERVPRO Glendora/San Dimas to anyone in need of their service.
The owner "SERVPRO Joe," personally saw to it that all of our needs were met. Very professional and courteous, they made sure that all of our questions and concerns were addressed.
From their owner to phone screener they are all professional, prompt, trustworthy and thorough on the job-site.
We were very impressed with the overall service we received. The workers were prompt, effective, and courteous. We felt all our needs were met in a timely manner. Thank you for helping my family repair our home.
Very knowledgeable and courteous. They were all very helpful to us and went the extra mile to address our concerns. I will definitely recommend SERVPRO Glendora/San Dimas to others.
SERVPRO Glendora/San Dimas is the best restoration company I've worked with. I'm an Insurance Agent. I have no problem referring to this location because they have always been prompt, meticulous, and forthcoming with the scope of work required to restore the damaged area. They've earned my loyalty.
Everyone from their team has been extremely responsive and did a ton of work to help us mitigate the damage, and have been friendly and very easy to deal with throughout.
Great customer service. Thank you!
Better pricing estimates up front before work begins... Staff were great. Equipment worked well. Everything dried up.
Continue with your great customer service. The staff was great. Joe was extremely helpful and answered all my questions.
SERVPRO Glendora/San Dimas performance is already outstanding.
Always on time to check everyday and very courteous.
Exceptional customer communication at all levels!
Extremely satisfied with SERVPRO--especially Marlene who advised me of arrival times, she is really nice.
They were very kind, worked hard, and were always on time.
Everyone was helpful, professional and positive. I appreciate them all very much.
SERVPRO Team members were professional, kind, and did a great job in a quick time period. I deeply appreciate the care and compassion provided to our family through our loss.
I would highly recommend SERVPRO to other people and families I serve.
Very impressed with this company. We had a leak under our slab, which caused extensive damage to our walls and floors. Called them in the afternoon and they were out the next morning... Top quality, top service and extremely professional.
Drew, Justin, Danny- All of them came in time, performed their task diligently. Follow up was in line with the guidelines.
I was covered by AAA and they had given okay to proceed so i did not have to deal with the paperwork that involved money.
We had a bathroom water leak that caused a lot of damage along with mold. Drew came out and did not try to pressure us into starting any type of work on the spot (unlike another company). Their estimate was reasonably priced and very detailed. It was actually a lot cheaper than another shady company. Once they started the work, the crew was very clean and professional. They did an excellent job of sealing off the work area to prevent dust and mold from spreading.
Very professional and polite -- all members.
J. went above and beyond to accommodate us after our loss. He gave us "EXCELLENT" customer service!!
D.'s team did a great job and I left confident having them at the house and competing the job in a timely and professional manner. Thank you!
We had a pipe break with some serious water damage. They cleaned up the mess very well. Highly recommend this company.
Amazing company. We had a water damage and they came out immediately to start drying stuff out and getting our paperwork and insurance ready. Their workers are so nice and trustworthy. I thought this was going to be a nightmare and it honestly made our bad luck not so bad witht their help. Family owned business!! Thanks SERVPRO!
Joe is truly a kind, compassionate, communicative and trustworthy person... he was always reachable by phone if I ever had a question. I truly believe that the thorough, professional, compassionate and respectful attitude of the Glendora/San Dimas team is due to the high standards and quality of character that Joe sets for his company.
We had water damage in our house from a leaking a/c unit! Contacted Joe and his SERVPRO team and they where out promptly with all the necessary equipment needed! Joe's team checked up on our house and us constantly during this whole process making us feel at ease. After a few days with the dryers and other equipment the house was back to normal!
They couldn't get any better! Thank you for the excellent service.
Last month, we had an emergency situation and found SERVPRO through Google. Our situation was handled professionally and as quickly as possible. We know that they are a big crew, but throughout the entire process, we felt like our situation was their top priority. I would happily recommend Joe and his SERVPRO team to anyone.
My family's house had a pipe burst back in June due to age and rust. We were lost in what to do and who to call. Fortunately a friend referred me to Joe and Amir of SERVPRO. They handled everything with efficiency and professionalism. Since they worked with our insurance all we did was sit back and relax. Thank you again for the services. I will totally recommend you to anybody in need of your services..
All Team members were nice and very helpful. Thank you SERVPRO!
Everyone was polite and professional and knowledgeable about what needed to be done. I would not change a thing.
Joe McCann, owner of this SERVPRO, helped me greatly with an emergency -a sewer leak caused by a broken pipe under the house.
After speaking with 3 other water restoration prof, and not being comfortable with them, I was referred to Joe by my insurance agent. His prices were as reasonable as the lowest I had I had gotten from others, but he was much more professional and straightforward and didn't oversell-just took care of the problem at hand. I highly recommend that you get an estimate.
Joe McCann, owner of this SERVPRO, recommended to my contractor, Keith Goff, that the linoleum in bathroom remodel might have asbestos because of the age of the house. The test came back positive. Joe outlined the removal procedure. The crew was efficient, contained the dust and contamination, figured out a way to remove the lead and asbestos in the safest and shortest route. Everything was very clean. He is a true professional and has built a reputable and honest company.
Want to thank Amir and Joe from SERVPRO and their staff for the great work and help they did for my parents a few months back. We had a water pipe burst and they worked with our insurance company and handled everything professionally and efficiently. Thanks again guys..