What our Customers say...
Everyone was nice, on time, and clean-- professional
Justin and Scott were so helpful!
We had a strange smell coming out of a cabinet. We called SERVPRO and they came out immediately and did an inspection FREE OF CHARGE. Other companies wanted to charge up to $100 just to come and look at the problem.
I highly recommend their professional approach to solving problems.
SERVPRO to the rescue! During one of the hottest days in August (110°) my AC went out! I was advised that the pan on the AC unit rusted and caused condensation/water to build up in the closet and eventually leak through the wall and onto to the flooring. SERVPRO arrived within one hour after I reported the problem to my Insurance Company. Peter and his team were courteous, respectful of my property and attentive to the situation...which helped calm my frustration. They thoroughly inspected the damage and explained what needed to be done before beginning the repair process. If I had to rate the team I would give them an A+ for their professionalism and knowledge. Without a doubt I would highly recommend SERVPRO!!
Over all experience was excellent and your technicians were very knowledgeable and provide great service!
Friendly, Courteous, Knowledgeable
Pete and his team were fantastic. Always on time, full of info, and very clean. I am so thankful for our SERVPRO rescue team that stayed with us for the entire process. The guys were very nice and worked with my schedule... For being stuck in a disaster, our SERVPRO team really made it much easier to deal with. Thank you!!
Everyone from SERVPRO was great. Justin is really nice, knowledgeable, and patient. He helped me with all my concerns!
SERVPRO did an excellent job of keeping us updated as the job progressed.
Keep up the great work!
Justin communicated very clearly the process for remediation. I appreciated the confirmation of appointments and process from Marlene.
Your team is perfect, an A+.
Everything was done efficiently and on time. Everyone was very helpful. If I needed to I would use SERVPRO again and recommend them to anyone. Thank you for everything.
I had water damage in my house and Joe was the consummate professional. He was honest, respectful, responsible, efficient and a pleasure to work with. I would HIGHLY recommended Joe to anyone who is looking for help with water or fire damage.
I recently had fire damage at my home. I truly felt like my life was over. Joe and his company were able to come so quickly and gave me hope at a new life. They worked so efficiently with my insurance company. I was able to get my family back to a normal life once again. I am so thankful for Joe and his team.
SERVPRO Glendora/San Dimas is my first choice for my clients! Doug Beach is knowledgeable and honest. The team is hardworking, efficient and ready to help you get back in business and back to normal. SERVPRO offers many services to help minimize the inconvenience of a loss.
The SERVPRO personnel were always prompt and courteous; answering any questions I had.
We recently found out we had a leak and mold due to a builder defect. I was so scared. I spoke to a representative named Joe. He referred me to a great plumber and once the leak was repaired he sent out his crew to make my kitchen mold free....Our house is now leak free and mold free and passed inspection. I WOULD DEFINITELY USE THEM AGAIN!! (But I hope it's not necessary.) Call them if you need help, you won't be disappointed.
SERVPRO came out and attacked the problem quickly cleaning up the water. The job they did was spectacular. It seemed like a big disaster at the time but was resolved in a timely way and very professionally.
Great Job! Marlene in scheduling was the backbone of this operation!
Chase and Peter were awesome!
Very impressed overall.
Roman was always helpful, answered all questions. Great guy, great asset to your company.
Excellent service,consistently on time.
Keep doing the good work. I am a very happy customer. We need more companies like SERVPRO. Mr. Scott and Mr. Jose did an outstanding job. Both worked excellent as a team. Also the other workers were outstanding. All the staff (who) assisted in this project need a commendation.
Great Guys! Service was awesome! They helped make a terrible incident into an easier fix.
Everyone was very professional. Good job!
I am pleased with whole outcome of duct cleaning. As I mention in our meeting, you guys made it seem you weren’t even here. That’s how smoothly it went.
Service great, everyone very helpful!
The team arrived when they said and worked very hard, I am very impressed and satisfied with SERVPRO. I can't say thank you enough!
Great service! Joe and Marlene were very professional.
Everything was really great.
I will use them in the future.
SERVPRO crew are good guys.
Did the job very well, very efficient crew!
SERVPRO Glendora/San Dimas staff were courteous, conscientious, friendly, professional. Upbeat following the upset of a fire.
Very professional and accommodating.
Mr. McCannan and his staff were exceptional. After a massive water leak in my house led to extensive mold growth, I was terrified. They were true professionals. The job was done so well that I cannot thank them enough, and I would be more than happy to recommend SERVPRO to anyone else.
Thank you for being on time!
Professional in every way.
I can't say enough good things about SERVPRO and Joe. I called them on Christmas Eve with an emergency for a building I own where there was a busted pipe that flooded the business due to the heavy rain. He sent his crew out immediately. He and his team are great!
I came home one day to find my living room flooded due to a washing machine malfunction in my next door neighbor's unit. My insurance company called SERVPRO who came out immediately, determined what needed to be done and set about doing it.
The team was thorough, paid attention to details, and was professional and friendly.
I would definitely use this company again and recommend them to others.
SERVPRO Joe actually came to my house to make sure everything turned out well. I am very happy with the work they did for me and would refer them to anyone in need of their service.
I am absolutely happy with the service that was provided and would refer SERVPRO Glendora/San Dimas to anyone in need of their service.
The owner "SERVPRO Joe," personally saw to it that all of our needs were met. Very professional and courteous, they made sure that all of our questions and concerns were addressed.
From their owner to phone screener they are all professional, prompt, trustworthy and thorough on the job-site.
We were very impressed with the overall service we received. The workers were prompt, effective, and courteous. We felt all our needs were met in a timely manner. Thank you for helping my family repair our home.
Very knowledgeable and courteous. They were all very helpful to us and went the extra mile to address our concerns. I will definitely recommend SERVPRO Glendora/San Dimas to others.
SERVPRO Glendora/San Dimas is the best restoration company I've worked with. I'm an Insurance Agent. I have no problem referring to this location because they have always been prompt, meticulous, and forthcoming with the scope of work required to restore the damaged area. They've earned my loyalty.
Everyone from their team has been extremely responsive and did a ton of work to help us mitigate the damage, and have been friendly and very easy to deal with throughout.
Great customer service. Thank you!
Better pricing estimates up front before work begins... Staff were great. Equipment worked well. Everything dried up.
Continue with your great customer service. The staff was great. Joe was extremely helpful and answered all my questions.
SERVPRO Glendora/San Dimas performance is already outstanding.
Always on time to check everyday and very courteous.
Exceptional customer communication at all levels!
Extremely satisfied with SERVPRO--especially Marlene who advised me of arrival times, she is really nice.
They were very kind, worked hard, and were always on time.
Everyone was helpful, professional and positive. I appreciate them all very much.
SERVPRO Team members were professional, kind, and did a great job in a quick time period. I deeply appreciate the care and compassion provided to our family through our loss.
I would highly recommend SERVPRO to other people and families I serve.
Very impressed with this company. We had a leak under our slab, which caused extensive damage to our walls and floors. Called them in the afternoon and they were out the next morning... Top quality, top service and extremely professional.
Drew, Justin, Danny- All of them came in time, performed their task diligently. Follow up was in line with the guidelines.
I was covered by AAA and they had given okay to proceed so i did not have to deal with the paperwork that involved money.
We had a bathroom water leak that caused a lot of damage along with mold. Drew came out and did not try to pressure us into starting any type of work on the spot (unlike another company). Their estimate was reasonably priced and very detailed. It was actually a lot cheaper than another shady company. Once they started the work, the crew was very clean and professional. They did an excellent job of sealing off the work area to prevent dust and mold from spreading.
Very professional and polite -- all members.
J. went above and beyond to accommodate us after our loss. He gave us "EXCELLENT" customer service!!
D.'s team did a great job and I left confident having them at the house and competing the job in a timely and professional manner. Thank you!
We had a pipe break with some serious water damage. They cleaned up the mess very well. Highly recommend this company.
Amazing company. We had a water damage and they came out immediately to start drying stuff out and getting our paperwork and insurance ready. Their workers are so nice and trustworthy. I thought this was going to be a nightmare and it honestly made our bad luck not so bad witht their help. Family owned business!! Thanks SERVPRO!
Joe is truly a kind, compassionate, communicative and trustworthy person... he was always reachable by phone if I ever had a question. I truly believe that the thorough, professional, compassionate and respectful attitude of the Glendora/San Dimas team is due to the high standards and quality of character that Joe sets for his company.
We had water damage in our house from a leaking a/c unit! Contacted Joe and his SERVPRO team and they where out promptly with all the necessary equipment needed! Joe's team checked up on our house and us constantly during this whole process making us feel at ease. After a few days with the dryers and other equipment the house was back to normal!
They couldn't get any better! Thank you for the excellent service.
Last month, we had an emergency situation and found SERVPRO through Google. Our situation was handled professionally and as quickly as possible. We know that they are a big crew, but throughout the entire process, we felt like our situation was their top priority. I would happily recommend Joe and his SERVPRO team to anyone.
My family's house had a pipe burst back in June due to age and rust. We were lost in what to do and who to call. Fortunately a friend referred me to Joe and Amir of SERVPRO. They handled everything with efficiency and professionalism. Since they worked with our insurance all we did was sit back and relax. Thank you again for the services. I will totally recommend you to anybody in need of your services..
All Team members were nice and very helpful. Thank you SERVPRO!
Everyone was polite and professional and knowledgeable about what needed to be done. I would not change a thing.
Joe McCann, owner of this SERVPRO, helped me greatly with an emergency -a sewer leak caused by a broken pipe under the house.
After speaking with 3 other water restoration prof, and not being comfortable with them, I was referred to Joe by my insurance agent. His prices were as reasonable as the lowest I had I had gotten from others, but he was much more professional and straightforward and didn't oversell-just took care of the problem at hand. I highly recommend that you get an estimate.
Joe McCann, owner of this SERVPRO, recommended to my contractor, Keith Goff, that the linoleum in bathroom remodel might have asbestos because of the age of the house. The test came back positive. Joe outlined the removal procedure. The crew was efficient, contained the dust and contamination, figured out a way to remove the lead and asbestos in the safest and shortest route. Everything was very clean. He is a true professional and has built a reputable and honest company.
Want to thank Amir and Joe from SERVPRO and their staff for the great work and help they did for my parents a few months back. We had a water pipe burst and they worked with our insurance company and handled everything professionally and efficiently. Thanks again guys..