What our Customers say...
Water Damage Testimonials
Due to a leaking copper water pipe I needed help in mitigating the lake of water in the crawlspace under my home. My plumber recommended Joe and his team at SERVPRO of Glendora so I gave Joe a call. Joe's team arrived first thing the following morning and explained to me what had to be done to remove the water and saturated earth. As my plumber was due to perform the repair the very next morning it was imperative that the clean up begin immediately. Over the course of the next 8 hours Joe's team delivered in getting the area cleaned up removing many bags of wet earth in the process. They left 3 ventilation fans running to further air out the crawlspace. All in all a very professional operation. I wouldn't hesitate to call Joe again should the need arise. His team is top notch, professional, courteous and extremely tidy in their work. Joe, thanks for the great service. Highly appreciated.
Everyone bent over backwards to accommodate my circumstances, ie. caregivers onsite taking care of my elderly parent in order to keep the household needs on track. Every call was returned and every step of the process was communicated clearly along with the timeline which was huge for me.
In the mist of a horrible situation that resulted from a broken water pipe.
SERVPRO came out quickly and did what was necessary to help dry out my floors and walls.
Hate the noise of the fans, but would probably hate mold & mildew worst.
They scheduled a daily check of the situation and came within the time window agreed upon.
All the service men were, polite, clean and explained everything that was going on.
I highly recommend this company and hope you never have to use them
Everyone was nice, on time, and clean-- professional
Justin and Scott were so helpful!
SERVPRO to the rescue! During one of the hottest days in August (110°) my AC went out! I was advised that the pan on the AC unit rusted and caused condensation/water to build up in the closet and eventually leak through the wall and onto to the flooring. SERVPRO arrived within one hour after I reported the problem to my Insurance Company. Peter and his team were courteous, respectful of my property and attentive to the situation...which helped calm my frustration. They thoroughly inspected the damage and explained what needed to be done before beginning the repair process. If I had to rate the team I would give them an A+ for their professionalism and knowledge. Without a doubt I would highly recommend SERVPRO!!
Over all experience was excellent and your technicians were very knowledgeable and provide great service!
Friendly, Courteous, Knowledgeable
Pete and his team were fantastic. Always on time, full of info, and very clean. I am so thankful for our SERVPRO rescue team that stayed with us for the entire process. The guys were very nice and worked with my schedule... For being stuck in a disaster, our SERVPRO team really made it much easier to deal with. Thank you!!
Everyone from SERVPRO was great. Justin is really nice, knowledgeable, and patient. He helped me with all my concerns!
SERVPRO did an excellent job of keeping us updated as the job progressed.
Keep up the great work!
Justin communicated very clearly the process for remediation. I appreciated the confirmation of appointments and process from Marlene.
Everything was done efficiently and on time. Everyone was very helpful. If I needed to I would use SERVPRO again and recommend them to anyone. Thank you for everything.
I had water damage in my house and Joe was the consummate professional. He was honest, respectful, responsible, efficient and a pleasure to work with. I would HIGHLY recommended Joe to anyone who is looking for help with water or fire damage.
The SERVPRO personnel were always prompt and courteous; answering any questions I had.
Great Job! Marlene in scheduling was the backbone of this operation!
Chase and Peter were awesome!
Roman was always helpful, answered all questions. Great guy, great asset to your company.
Excellent service,consistently on time.
Everything was really great.
I came home one day to find my living room flooded due to a washing machine malfunction in my next door neighbor's unit. My insurance company called SERVPRO who came out immediately, determined what needed to be done and set about doing it.
The team was thorough, paid attention to details, and was professional and friendly.
I would definitely use this company again and recommend them to others.
We were very impressed with the overall service we received. The workers were prompt, effective, and courteous. We felt all our needs were met in a timely manner. Thank you for helping my family repair our home.
Very knowledgeable and courteous. They were all very helpful to us and went the extra mile to address our concerns. I will definitely recommend SERVPRO Glendora/San Dimas to others.
Always on time to check everyday and very courteous.
Exceptional customer communication at all levels!
Extremely satisfied with SERVPRO--especially Marlene who advised me of arrival times, she is really nice.
They were very kind, worked hard, and were always on time.
Everyone was helpful, professional and positive. I appreciate them all very much.
SERVPRO Team members were professional, kind, and did a great job in a quick time period. I deeply appreciate the care and compassion provided to our family through our loss.
Very impressed with this company. We had a leak under our slab, which caused extensive damage to our walls and floors. Called them in the afternoon and they were out the next morning... Top quality, top service and extremely professional.
We had a bathroom water leak that caused a lot of damage along with mold. Drew came out and did not try to pressure us into starting any type of work on the spot (unlike another company). Their estimate was reasonably priced and very detailed. It was actually a lot cheaper than another shady company. Once they started the work, the crew was very clean and professional. They did an excellent job of sealing off the work area to prevent dust and mold from spreading.
Very professional and polite -- all members.
We had a pipe break with some serious water damage. They cleaned up the mess very well. Highly recommend this company.
Amazing company. We had a water damage and they came out immediately to start drying stuff out and getting our paperwork and insurance ready. Their workers are so nice and trustworthy. I thought this was going to be a nightmare and it honestly made our bad luck not so bad witht their help. Family owned business!! Thanks SERVPRO!
We had water damage in our house from a leaking a/c unit! Contacted Joe and his SERVPRO team and they where out promptly with all the necessary equipment needed! Joe's team checked up on our house and us constantly during this whole process making us feel at ease. After a few days with the dryers and other equipment the house was back to normal!
They couldn't get any better! Thank you for the excellent service.
Last month, we had an emergency situation and found SERVPRO through Google. Our situation was handled professionally and as quickly as possible. We know that they are a big crew, but throughout the entire process, we felt like our situation was their top priority. I would happily recommend Joe and his SERVPRO team to anyone.
My family's house had a pipe burst back in June due to age and rust. We were lost in what to do and who to call. Fortunately a friend referred me to Joe and Amir of SERVPRO. They handled everything with efficiency and professionalism. Since they worked with our insurance all we did was sit back and relax. Thank you again for the services. I will totally recommend you to anybody in need of your services..
All Team members were nice and very helpful. Thank you SERVPRO!
Everyone was polite and professional and knowledgeable about what needed to be done. I would not change a thing.
Joe McCann, owner of this SERVPRO, helped me greatly with an emergency -a sewer leak caused by a broken pipe under the house.
After speaking with 3 other water restoration prof, and not being comfortable with them, I was referred to Joe by my insurance agent. His prices were as reasonable as the lowest I had I had gotten from others, but he was much more professional and straightforward and didn't oversell-just took care of the problem at hand. I highly recommend that you get an estimate.
Joe McCann, owner of this SERVPRO, recommended to my contractor, Keith Goff, that the linoleum in bathroom remodel might have asbestos because of the age of the house. The test came back positive. Joe outlined the removal procedure. The crew was efficient, contained the dust and contamination, figured out a way to remove the lead and asbestos in the safest and shortest route. Everything was very clean. He is a true professional and has built a reputable and honest company.
Want to thank Amir and Joe from SERVPRO and their staff for the great work and help they did for my parents a few months back. We had a water pipe burst and they worked with our insurance company and handled everything professionally and efficiently. Thanks again guys..