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"Working Together"

7/17/2017 (Permalink)

Water Damage "Working Together" Working off-hours to support the affected business

Commercial Water Loss projects are generally costly not just because the expense of the restoration can be higher based on the larger size of the project, but also from the potential lost business that will be a concern if normal operations are disrupted.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been very good at working with commercial customers over the years who have been concerned that the restoration process could be expensive from the point of view that their customers will not be able to continue using the business during the recovery.    

Routinely, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will work with the business owner to schedule the restoration work to minimize potential lost business.    

One way to handle this challenge is to perform the restoration off peak-business-hours so normal operations can continue during the day with a minimum of impact.     We were able to arrange this work plan with Bixby Knolls Carpet in Orange California early in 2017.  They had a loss that required we set up our containment barriers after business hours, working through the night and early morning and removing the barriers so the showroom could be available to customers during the day.    The business owner was very grateful for this cooperation and experienced very little impact to their business during the restoration. 

Another way we help minimize operation losses to businesses is to schedule the recovery for extended hours, at times, performing the clean-up on a 24 hour work plan to expedite the completion.    Given circumstances where operating the business in parallel with our cleaning crews is possible, or, if there is no way to operate until the clean-up is completed, performing the restoration as quickly as possible could be a critical decision when planning the restoration work. 

In 2016, we were able to perform our restoration on the AES Inc. Manufacturing Plant in Upland by performing the restoration in parallel with the normal operations of the facility.  At the same time, AES and SERVPRO acknowledged that the AES and SERVPRO employees would be working around each other and a loss of efficiency could result to both companies.  A mutual decision was made that the most effective approach would be to work our clean-up crews on a 24/7, 7 days a week schedule until the work was completed, which minimized the overall impact to both companies.

Whatever lengths may be necessary to assist in keeping the overall cost of the loss as low as possible, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will do what it takes to help the customer recover from the disaster with a minimum of disruption.

Hot Water Heaters

7/12/2017 (Permalink)

Water Damage Hot Water Heaters Anatomy of a Water Heater

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Water Heater Troubles

7/12/2017 (Permalink)

Water Damage Water Heater Troubles Anatomy of a Water Heater

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Fourth of July and Fireworks

7/5/2017 (Permalink)

Fire Damage Fourth of July and Fireworks Summer Fire in Southern California

As the Seasons change in Southern California those special holidays that mark the calendar become a time for family and friends to come together and celebrate.

One of those Holidays which occurs in early Summer is our National Independence Day, the Fourth of July.   Frequently, people enjoy this special occasion by having BBQ’s, viewing sponsored fireworks shows, and sometimes, participating by lighting off fireworks they have purchased for the occasion. 

In some areas of our Country, fireworks are approved for sale by Local and State Agencies who control their use.   For instance, in Southern California, many locations allow the sale and use of fireworks.  However, other areas in Southern California strictly prohibit the use of fireworks due to local high-fire-danger.  Too often, the purchase of fireworks from approved, and illegal sources presents a problem for Law Enforcement and Fire Departments.   The most common concerns result from fireworks that are used in High-Fire-Risk designated areas and the use of illegal fireworks which are much more likely to start fires.  Misused and illegal fireworks cause significant damage to property and injury to people annually.   

Every year SERVPRO of Glendora/San Dimas and Irwindale/Baldwin Park gets called to support recovery of fire damaged property.  Occasionally, those fires are a result of fireworks that were not approved and were being used in an unsafe manner.   The problem is not unique to Southern California, but with the very high density of people living in the Los Angeles Basin, the patchwork of communities in LA that approve or prohibit the use of fireworks, and the ready access to very high volumes of unapproved fireworks every year, the probability of property damage and personal injury is high.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will always be available to support those residences and businesses that may be affected by fires caused by misuse of fireworks, or from any other cause. 

Also, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a Large Loss Response Team (LLRT) Franchise which means when it comes to Fire Restoration there is no job too big or too small for our expert services.

Metropolitan Restoration

6/28/2017 (Permalink)

Commercial Metropolitan Restoration Metropolitan Los Angeles

In the Fire and Water Restoration Industry, there are relatively small jobs that can occur in a home or business that may be easy and quick to remedy.  However, there is a common term for jobs that are much bigger, these jobs are called “Large Loss” projects.  The word loss refers back to an insurance term for property-loss or claim.

Some SERVPRO Franchises have certifications to provide emergency services specifically for restoring Large Lose projects.  These Franchises are called Large Loss Response Teams (LLRT).  For any LLRT Franchise in a metropolitan area, being prepared for a natural or man-made disaster is a continuous process.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a Certified Large Loss Response Team Franchise and is located on the Eastern perimeter of the Los Angeles Basin where approximately 10 Million residence live and work.  The number of commercial “large loss” events in a city this large occurs on a daily basis.    Also, the technical complexity of a large loss event can be extreme as the downtown districts of many communities within the LA Basin have high rise structures, reaching dozens or more floors above ground and frequently multiple stories below ground level.   The required technical capability can frequently be a critical resource and one method that SERVPRO has to quickly adapt to extraordinary cases is to have a diverse staff of subject matter experts available at any time, day or night, who can be on their way to a disaster site within hours.

Also, as a Large Loss Response Team Member, SERVPRO of Glendora/San Dimas & Irwindale Baldwin Park is ready to address potentially millions of square feet of commercial and residential properties in a disaster situation.     The very high density of property in Los Angeles creates the need to have a large inventory of reserve equipment and people to handle losses on a massive scale.  The method to handle the equipment and skilled labor requirements at this scale is to draw on stores of equipment located in strategic locations around the metropolitan area and to partner with other SERVPRO Franchises to deploy the right level of skilled Technicians and Management support.  This is our way of assuring consistent high quality service, expertise, and processes are available when major disasters strike.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park (LLRT) is a restoration partner you can depend on when a commercial loss occurs to a single property or on a city wide scale.

Concerns With Mold

6/26/2017 (Permalink)

Mold Remediation Concerns With Mold Mold Growing Under a Sink

Concerns with Mold

Mold spores are in the air everywhere. Inside, mold is at home in moist, dark places—like basements, bathrooms, and behind kitchen appliances—circulating via heating and air-conditioning systems. Outside, mold thrives in the woods, on fallen leaves and dead plants in the garden, and even on some grains and grasses.  

Generally, mold and people can coexist without serious concerns. However, there are some groups that need to be concerned with possible problems that come with exposure to mold.  The elderly and very young can be more vulnerable to adverse symptoms from mold exposure due to possible lower immunity to allergens, and those with respiratory conditions can be seriously affected when exposed to mold.

MOLD ALLERGY SYMPTOMS

Mold allergies can affect us all year long and bring on nasal allergy symptoms like nasal congestion, sneezing, runny nose, itchy nose, and itchy/watery eyes.  And in serious cases, difficulty breathing.

TYPES OF MOLD THAT CAN CAUSE ALLERGIES:

BLACK MOLD

This type of mold tends to grow on building materials like fiberboard and gypsum board, and on paper, dust, and lint. Black mold growth is a result of excessive moisture from extreme humidity, flooding or other types of water damage.

SNOW MOLD

As the snow begins to melt in the spring and the ground warms up, the conditions become perfect for snow mold’s fungal spores to thrive. Snow mold comes in two varieties—grey and pink—and both can bring on nasal allergy symptoms.

LEAF MOLD

Piles of rotting leaves provide the ideal conditions for mold to thrive. Leaf mold generally goes dormant in the winter but begins growing as soon as the weather warms up in the spring.

When mold is discovered inside of a business or residence, SERVPRO of Glendora/San Dimas & Irwindale Baldwin Park will be happy to provide a free inspection to help determine if mold is present and if so, propose steps to eliminate the cause and remove mold from the structure.

Summer Fires in the LA Basin

6/26/2017 (Permalink)

Fire Damage Summer Fires in the LA Basin Helicopter Dropping Fire Retardant In So. California Foothills

Southern California goes through a predictable Winter-Rain and Summer-Fire cycle every year.

Fire Storms in Southern California devastate millions in private and public property annually.  SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park can help recover when restoration is an option. 

The Fall and Winter Rains combined with mild temperatures provide a great growing season for plants, and, the arid climate and Summer heat then quickly dries out the ground cover making it perfect fuel for fires in the foothills.

During fire season, fires burn off the ground cover and the soil loses the stabilizing plant roots.  The soil is then easily washed away as mud during the following Winter-runoff. 

K-rails, sand bags, and other barriers are set up in strategic locations along the foothills to the LA Basin to block the flow of mud that can threatened areas below the burn areas.

The Helicopter in the picture is spreading red fire retardant (Foscheck) over a burn site in the Southern California foothills during the 2016 Fire Season.  Fire retardants work three ways: removing heat, coating the surface (so the fuel can't find oxygen), or by diluting the air (oxygen) near the fire.  

The men and women who specialize as Pilots flying these Fire Bombers are already out there doing their job again in June, 2017

As a "Large Loss" Franchise SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park have the resources to help whole communities with Emergency Services when Southern California needs help digging out. 

Bolsa Grande High Fire

6/20/2017 (Permalink)

Fire Damage Bolsa Grande High Fire Several classrooms were destroyed in High School Fire

SERVPRO of Glendora/San Dimas received a call from the Garden Grove Unified School District about an arson fire in one of the classrooms at Bolsa Grande High School in Garden Grove, CA.    

Joe McCann arrived on the site and met with the Superintendent, principal, facilities manager and building engineer.  An unknown assailant had lit a desk on fire in classroom 219 on the South end of the 200 quad block over the weekend.  Significant fire damage was evident in classrooms 219, 217, 215, 220, and 218.  Smoke damage and water damage was found in classrooms 213, 214, and 216.  All surrounding corridors were affected with visible smoke damage.  Adjacent classrooms had very light smoke damage.  A scope of work was verified and approved by the school district.

Asbestos and lead testing was performed prior to commencement of work.  Asbestos was found in the tile floor covering and mastic below in all the classrooms.  All TL items were removed from the classrooms and inventoried.  Additional salvageable items were removed and taken to a staged cleaning area.  Once cleaned, these items were stored in portable storage units.  All Remaining debris was removed and disposed of.  Asbestos abatement to all of the flooring was performed.  All scorched block walls were ice blaster and encapsulated. A temporary roof was configured to allow the district time to continue the planning of the revitalization process already slated.   Pressure washing to the surrounding corridors was performed.   Light cleaning and air scrubbing was performed in the affected adjacent classrooms.

  The restoration process was completed in 2 and one half weeks.

Custom Home Fire Sprinkler Failure

6/20/2017 (Permalink)

Water Damage Custom Home Fire Sprinkler Failure Custom Home Has Fire Sprinkler Failure

SERVPRO of Glendora/San Dimas received a call from a Large Loss Adjuster at Chartis Insurance.  A Fire sprinkler failed in a 15,000 sq.ft. home in La Habra heights, CA.  Crews were dispatched. 

Fire Sprinklers are standard in commercial buildings as part of current Fire Code requirements.  They are not as common in residential buildings, but are becoming more common as Fire Codes evolve in California to include residential structures.

Upon arrival, crews found that 10,000 sq.ft. of the home was affected by water damage.  Standing water was extracted and drying equipment was set.  Joe McCann arrived on site the following morning.  He met with Mr. Patel and the Large Loss Adjuster to discuss the scope of work.  The scope was agreed to and approved.  Mr. Patel mentioned he had a prior engagement and that the work must be completed in 3 day`s time.  The adjuster authorized SERVPRO to bring in any resources necessary to have the job completed in 3 days.

Swing shifts were set up with crews of 30 working day and night.  The TES equipment (TES is a unique water damage restoration system that utilizes Directed Heat Drying™ and the "Reets Evaporation Method" combining controlled heat and air flow to produce high-speed evaporation, dramatically improving the drying process for the fastest drying possible) SERVPRO uses is a trailer-mounted unit set up to optimize the commercial dehumidifiers and air movers to speed up the dry times.

The job was completed within the required time frame and the property owner and Insurance Adjuster were very pleased to have SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park on the project.

Mold Prevention Tips

3/14/2017 (Permalink)

Mold Remediation Mold Prevention Tips http://bit.ly/2n6k33j

Mold is a common household problem, developing in warm, damp environments. Mold can be colored green, purple, white, and orange. While mold plays an important role outside in the environment, breaking down dead plants, mold is unwelcome in homes.

Showers and bathrooms are a common location for mold to grow, but it is possible for mold to grow anywhere in a home. Mold can come inside a home from an outside growth through inadequately sealed windows or doors. Mold spores cannot be eliminated entirely, but they will not grow if the environment is dry and well ventilated. Mold growth can be prevented by ensuring if water damage occurs, clean up occurs quickly. Using air conditioners during humid seasons and exhaust fans in kitchen can help prevent mold from growing.

Other areas to monitor moisture to prevent mold growth: exterior walls and surfaces in need of insulation where condensation can build, air conditioner drip pans, check for leaks around refrigerator, ensure crawl spaces are well ventilated, and check for leaks around a tub.

These are a few simple tips for making sure mold is not growing in your home. If you do discover a mold growth, SERVPRO of Glendora/San Dimas provides mold remediation services for all types of residential and commercial properties.

 

 

http://www.medicinenet.com/mold_exposure/page5.htm

http://www.webmd.com/women/home-health-and-safety-9/mold-mildew?page=2