Recent Posts

Team McCann to the Rescue

8/23/2017 (Permalink)

Community Team McCann to the Rescue Team McCann

Colton, Finn, and Parker are the first to be called at SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park to handle any Residential or Large-Loss Disaster in the San Gabriel Valley or LA Basin.

Here at SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park, the boys specialize in disaster restoration, cleanup and repair services. Colton, Finn, and Parker help to remedy damage, making it “Like it never even happened,” for both commercial and residential customers.

In addition to Team McCann, we also have a team of highly trained restoration specialists. The SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park crew is equipped with the knowledge needed to restore any property. Our crew's main goal is to restore a property back to preloss condition quickly, reliably, and effectively

Thunderstorms in Southern California

8/1/2017 (Permalink)

Storm Damage Thunderstorms in Southern California Thunderstorms in Southern California.

The weather in southern California this time of year proves to be perfect for beach trips, picnics, and any other summer fun. What most people don’t know is that it can also be perfect weather for thunderstorms, which can potentially be dangerous. The highest risk areas are cities in the foothills including Azusa, San Dimas, Glendora and La Verne because flooding can do the greatest amount of damage in these areas.

Thunderstorms occur most often during the warmer months and thrive under specific conditions. The two most basic elements of a thunderstorm are moisture and rapidly rising warm air. The two biggest threats associated with thunderstorms are lighting and flash floods, which are very dangerous because they can come on suddenly and cause massive amounts of damage. The presence of lighting can cause wildfires if the storm contains very little rain while flash flooding can cause property damage and great loss.

Keeping an eye on the weather forecasts will prove to be beneficial in avoiding loss from storms. Also, if your home or business does suffer from damage at the hands of a thunder storm do not hesitate to call SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park. During a storm, SERVPRO can assist by putting temporary covers on a property until the roof leaks can be properly fixed. After a storm, SERVPRO can clean-up water inside of a property that may have been caused by heavy rains.

Regency Inn, Baldwin Park Fire

8/1/2017 (Permalink)

Fire Damage Regency Inn, Baldwin Park Fire LA County Fire Unit at Regency Inn fire in Baldwin Park

Across the U.S, fire departments respond to approximately 3,500 structure fires in hotels and motels each year which result in over $84 million in direct property damage.

The Regency Inn hotel located in Baldwin Park, California added to this statistic earlier this year. The cause of the fire was unknown but one unit on the third floor was completely charred. The Los Angeles County Fire Department was quick on the scene and contained the fire to one room to prevent anyone from being seriously injured. However, 18 units suffered extensive smoke damage.

SERVPRO of Glendora/San Dimas & Irwindale/ Baldwin Park was called to aid in the restoration of the hotel.  As a Large Loss Response Team (LLRT) Franchise, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has access to Semi-truck Trailers of emergency equipment and hundreds of experienced personnel along with subject matter experts in specialties associated with large loss events. The restoration that SERVPRO will be performing will be asbestos abatement, smoke clean-up, and smoke and fire remediation.

No water or fire restoration project is too large or too small for the Team at SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park. 

Wind Storm in California

7/31/2017 (Permalink)

Storm Damage Wind Storm in California Composition Roofing Material Blown off a Residence in California Winds.

Sometimes a storm may take on other qualities other than one of rain or snow fall. 

In Southern California, there are frequently natural disasters that take the form of Fire and/or Wind.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park helps recovery efforts from Fire and Wind storms and the damage they cause homeowners and businesses every year.

Recently, in Hacienda Heights California, there were unusually high winds that gusted locally to such high speeds that residential roofing materials were blown off homes causing the owners the expense of repairs along with the additional risk from exposure to water damage with possible seasonal rain storms.

Wind Storms that occur in California generally are seen in the Summer and Fall months.

The so called Santa Ana winds are strong, extremely dry down-slopewinds that originate inland and affect coastal Southern California.  Santa Ana winds are known for the hot dry weather that they bring in the fall (often the hottest of the year), but they can arise at other times of the year as well. 

Seasonal Santa Ana Winds are a source of potential property damage to homes and businesses that SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park can help customers recover from.

Insurance Offices in Diamond Bar, California

7/25/2017 (Permalink)

Water Damage Insurance Offices in Diamond Bar, California Fire Sprinkler System Failure in an Insurance Office

Thursday, July 20, 2017, a fire suppression line burst in the first floor under the concrete slab of a commercial building located in Diamond Bar, California.    SERVPRO of Glendora/San Dimas & Irwindale/ Baldwin Park is called in to support Emergency Services. 

Fire Suppression lines are high pressure water lines intended to safeguard the building in the event of a fire.  Ocassionaly, these lines can break and lead to very large volumes of water being released quickly, causing a lot of damage to the building.  The rupture in Diamond Bar flooded the entire 1st floor, approximately 25,000 square feet.  The first floor of the facility is a mix of offices and open cubicles, conference rooms, lobby, and kitchen/break room areas. 

The interior/exterior of the walls of the structure are steel framed and insulated.  Standing water was found in the C-channels and the insulation was saturated.  Drywall was wet up to 24 inches throughout the facility.  Upon arrival, 2-4 inches of standing water was present throughout the first floor.  Water extraction of the entire area was performed and necessary drying equipment was set in place. 

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been a “Large Loss Response Team” serving the Los Angeles Basin for many years.   This project will be expertly handled, keeping the time to get back to normal as short as possible and keeping the cost to recover as low as possible.

There is no job too big or too small for SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.

"Working Together"

7/17/2017 (Permalink)

Water Damage "Working Together" Working off-hours to support the affected business

Commercial Water Loss projects are generally costly not just because the expense of the restoration can be higher based on the larger size of the project, but also from the potential lost business that will be a concern if normal operations are disrupted.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park has been very good at working with commercial customers over the years who have been concerned that the restoration process could be expensive from the point of view that their customers will not be able to continue using the business during the recovery.    

Routinely, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will work with the business owner to schedule the restoration work to minimize potential lost business.    

One way to handle this challenge is to perform the restoration off peak-business-hours so normal operations can continue during the day with a minimum of impact.     We were able to arrange this work plan with Bixby Knolls Carpet in Orange California early in 2017.  They had a loss that required we set up our containment barriers after business hours, working through the night and early morning and removing the barriers so the showroom could be available to customers during the day.    The business owner was very grateful for this cooperation and experienced very little impact to their business during the restoration. 

Another way we help minimize operation losses to businesses is to schedule the recovery for extended hours, at times, performing the clean-up on a 24 hour work plan to expedite the completion.    Given circumstances where operating the business in parallel with our cleaning crews is possible, or, if there is no way to operate until the clean-up is completed, performing the restoration as quickly as possible could be a critical decision when planning the restoration work. 

In 2016, we were able to perform our restoration on the AES Inc. Manufacturing Plant in Upland by performing the restoration in parallel with the normal operations of the facility.  At the same time, AES and SERVPRO acknowledged that the AES and SERVPRO employees would be working around each other and a loss of efficiency could result to both companies.  A mutual decision was made that the most effective approach would be to work our clean-up crews on a 24/7, 7 days a week schedule until the work was completed, which minimized the overall impact to both companies.

Whatever lengths may be necessary to assist in keeping the overall cost of the loss as low as possible, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will do what it takes to help the customer recover from the disaster with a minimum of disruption.

Hot Water Heaters

7/12/2017 (Permalink)

Water Damage Hot Water Heaters Anatomy of a Water Heater

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Water Heater Troubles

7/12/2017 (Permalink)

Water Damage Water Heater Troubles Anatomy of a Water Heater

One of the most common sources of flooding in a residential property is a failed water heater.   At the same time, property owners tend to put very high expectations on it to operate with no malfunctions.   In fact, Hot Water Heaters are relatively simple appliances and tend to be trouble free and last a long time, making it easy take them for granted.

 The typical expectations are:

  • Heat up between 30-80 gallons of cold water and maintain the desired temperature, 24 hours a day
  • Depending on the size of the household, it may get emptied and refilled one or more times a day
  • Rarely does a water heater get serviced by anybody, let alone a trained plumber, at any time during its lifetime
  • Its proper function is critical to the users, just listen to the disappointed comments when it unexpectedly shuts off, or begins leaking.
  • its literally shoved into an out of the way corner and forgotten for years until something goes wrong

At the same time, the failure of this appliance has a predictable track record studied by the insurance industry.  The typical failure mode is for the containment vessel to rust through over time and begin slowly leaking or suddenly bursting via corrosion issues.   The age at failure ranged widely from 1-30 years (average of 10.7 years). 

Finding out the age of your water heater can sometimes be tricky. But, all water heaters have a Rating Plate that lists important data such as the model and serial numbers, manufacturing company’s name, length of warranty, wattage of elements installed (on electric models), gallon capacity, input BTU rating (gas models), and more.

If you would like to save yourself the cost and heartache of having water damage from a failed water heater, consider taking a look at the make/model and determine the date of manufacture so you can take action with repairs or replacement before a disaster takes control of your life. 

Also, consider calling SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park.  We will come out free of charge and give you our expert advice on next steps to eliminate the risk before a failure occurs. 

Fourth of July and Fireworks

7/5/2017 (Permalink)

Fire Damage Fourth of July and Fireworks Summer Fire in Southern California

As the Seasons change in Southern California those special holidays that mark the calendar become a time for family and friends to come together and celebrate.

One of those Holidays which occurs in early Summer is our National Independence Day, the Fourth of July.   Frequently, people enjoy this special occasion by having BBQ’s, viewing sponsored fireworks shows, and sometimes, participating by lighting off fireworks they have purchased for the occasion. 

In some areas of our Country, fireworks are approved for sale by Local and State Agencies who control their use.   For instance, in Southern California, many locations allow the sale and use of fireworks.  However, other areas in Southern California strictly prohibit the use of fireworks due to local high-fire-danger.  Too often, the purchase of fireworks from approved, and illegal sources presents a problem for Law Enforcement and Fire Departments.   The most common concerns result from fireworks that are used in High-Fire-Risk designated areas and the use of illegal fireworks which are much more likely to start fires.  Misused and illegal fireworks cause significant damage to property and injury to people annually.   

Every year SERVPRO of Glendora/San Dimas and Irwindale/Baldwin Park gets called to support recovery of fire damaged property.  Occasionally, those fires are a result of fireworks that were not approved and were being used in an unsafe manner.   The problem is not unique to Southern California, but with the very high density of people living in the Los Angeles Basin, the patchwork of communities in LA that approve or prohibit the use of fireworks, and the ready access to very high volumes of unapproved fireworks every year, the probability of property damage and personal injury is high.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park will always be available to support those residences and businesses that may be affected by fires caused by misuse of fireworks, or from any other cause. 

Also, SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a Large Loss Response Team (LLRT) Franchise which means when it comes to Fire Restoration there is no job too big or too small for our expert services.

Metropolitan Restoration

6/28/2017 (Permalink)

Commercial Metropolitan Restoration Metropolitan Los Angeles

In the Fire and Water Restoration Industry, there are relatively small jobs that can occur in a home or business that may be easy and quick to remedy.  However, there is a common term for jobs that are much bigger, these jobs are called “Large Loss” projects.  The word loss refers back to an insurance term for property-loss or claim.

Some SERVPRO Franchises have certifications to provide emergency services specifically for restoring Large Lose projects.  These Franchises are called Large Loss Response Teams (LLRT).  For any LLRT Franchise in a metropolitan area, being prepared for a natural or man-made disaster is a continuous process.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park is a Certified Large Loss Response Team Franchise and is located on the Eastern perimeter of the Los Angeles Basin where approximately 10 Million residence live and work.  The number of commercial “large loss” events in a city this large occurs on a daily basis.    Also, the technical complexity of a large loss event can be extreme as the downtown districts of many communities within the LA Basin have high rise structures, reaching dozens or more floors above ground and frequently multiple stories below ground level.   The required technical capability can frequently be a critical resource and one method that SERVPRO has to quickly adapt to extraordinary cases is to have a diverse staff of subject matter experts available at any time, day or night, who can be on their way to a disaster site within hours.

Also, as a Large Loss Response Team Member, SERVPRO of Glendora/San Dimas & Irwindale Baldwin Park is ready to address potentially millions of square feet of commercial and residential properties in a disaster situation.     The very high density of property in Los Angeles creates the need to have a large inventory of reserve equipment and people to handle losses on a massive scale.  The method to handle the equipment and skilled labor requirements at this scale is to draw on stores of equipment located in strategic locations around the metropolitan area and to partner with other SERVPRO Franchises to deploy the right level of skilled Technicians and Management support.  This is our way of assuring consistent high quality service, expertise, and processes are available when major disasters strike.

SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park (LLRT) is a restoration partner you can depend on when a commercial loss occurs to a single property or on a city wide scale.